Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

Filter by Rating:

Read the latest reviews for this car park
Customer
Victoria Fennell
Reviewed on 9th August 2018
4 out of 5 stars

Very close to the airport. Owners are friendly and the arrival procedure was great, even squeezed us on the bus as running late. However the driver on the way back was unfriendly and I had to wait a while for my transfer which given they are two minutes off site was a bit disappointing.

Customer
Andrew Hill
Reviewed on 9th August 2018
5 out of 5 stars

Great service - friendly staff, definitely use again.

Customer
Hazel Cadwaladr-Evans
Reviewed on 9th August 2018
3 out of 5 stars

Very close to the airport which is great. Outward journey a smooth, quick service. Parked easily and transfer took 5 minutes which was great. Return journey - not so good. As we arrived at 3am, we stayed at the Hilton next to the terminal. Rang to ask if we could be collected from hotel to be told that the minibus was not allowed into the car park. This was not true as we had already checked with hotel staff. When I questioned the matter further, explaining we had heavy bags the person on the phone said her boss refused permission for us to be collected from the hotel and we needed to go back to the drop off point. This meant carrying our bags back up lots of steps. The hotel is 30 seconds from the drop off point so we felt this would've been a very simple pick up. The driver was polite but not overly helpful. He stood talking to us with a cigarette hanging out of his mouth and there was no offer of help to get our luggage out of the minibus. I would use the service again but I think a more flexible, professional service would make the experience better. Maybe polo shirts for the drivers with Oakwood logo on and and no smoking policy when dealing with customers would be a starting point.

Customer
Helen
Reviewed on 9th August 2018
4 out of 5 stars

Easy to find. Close to terminal so transfers very quick. Bus was waiting when we got back so that was good. My only comment would be that as a single mum travelling with my children I would have appreciated someone offering assistance with my case - the cars are parked on hard standing which isn’t easy to move case across.

Customer
Gerald Stacey
Reviewed on 9th August 2018
4 out of 5 stars

The parking pick up and drop off we’re timely and without any problems. The car was fine and ready for pick up on our return.

Customer
Mark Gilchrist
Reviewed on 9th August 2018
5 out of 5 stars

Spot on. Will use again.

Customer
Richard Thorn
Reviewed on 9th August 2018
4 out of 5 stars

An easy experience. Close to the airport and efficient service.

Customer
w.eyres
Reviewed on 8th August 2018
5 out of 5 stars

We have used this service a couple of times and will most definitely be using again :) they are very friendly, helpful and also very efficient ! Keep up the good work and thanks again to all concerned.

Customer
Jodie low
Reviewed on 8th August 2018
5 out of 5 stars

Absolutely fantastic service! Easy to book, then you just drop your car off at their site which is really easy to find and very close to the airport. The staff were very helpful and super polite. When we arrived back in Bristol I gave the driver a call and he was with us in minutes. Highly recommend.

Customer
Ian carney
Reviewed on 8th August 2018
4 out of 5 stars

It was very well organised. The pick up was on time. The only area I would like to see improved was the cleanliness of the pick up bus.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 13941 reviews.