Heathrow Elite Parking Park and Ride Reviews

I was going to give 5 star as on our way to the airport the service was excellent, helpful, timely and very polite. However, on our way back when I phoned from the airport I had a very aggressive and unhelpful response. In the end they picked us up, all be with a 45 mins wait, and it may even had been my fault for misunderstanding the instructions when to phone them, BUT politeness and courtesy to the client surely is paramount importance. Isn't it?

Nobody at parking to meet us; all locked up. Eventually got code for door and shuttle arrived after 30 minutes.

My Heathrow Elite Parking experience was very positive. Really liked that I didn’t leave my keys with anyone and the car was safe where it was left. The owner was very polite and I felt well looked after. For a female solo traveller, I felt very safe and overall it was a positive experience. Thank you

Absolutely brilliant!!! Thank you so much for looking after me! Brilliant chaps, secure car park, no hidden costs, nice comfortable & clean car to and from airport! Thank you again, will be recommending you!

Very satisfied with a service provided. Would be great if the parking will be signed better.

Good, friendly, personal and professional service with an excellent price tag. Secure parking provided in a multi-story car park with good arrangements for transport to and from the airport terminal provided. Despite our return flights being delayed by almost 24 hours, no additional parking charges were imposed. I will definitely use this company again when next flying out of Heathrow and will recommend them to friends and family.