Oakwood Parking Reviews
Please find below some reviews of the Oakwood Parking car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Overall the experience was excellent, easy to locate and park. Very friendly, helpful staff. However my car was moved whilst I was away, fair enough, but no one seemed aware of where it was. Took a while to locate it. Perhaps you could number the car spaces so if a car is moved the owner can go straight to it? I'd definitely use you again though.
Customer Rating: 4 out of 5 stars
Service is great and pick up and drop off is punctual.....if you are elderly be aware you will have to load your own case onto the back of the mini bus or ask someone to help you....the drivers do not even look at who has walking sticks etc...it’s at your own risk........the drop off and collection area is still after all these years a wet muddy mess when it rains......it could do with a resurface after all these years......take a rag to wipe your suitcase wheels as it’s very muddy and dirty.
Customer Rating: 3 out of 5 stars
1st class service fast and very reliable.
Customer Rating: 5 out of 5 stars
Very good drop off and pick up.
Customer Rating: 5 out of 5 stars
Won't use again. Big queues for bus in pouring rain no shelters at site. On return again pouring down no shelter for queue for keys. Then they don't tell you where your car is (over there somewhere was the response I got) you have to play hunt the car in the dark. Not fun after a long day.
Customer Rating: 2 out of 5 stars
I arrived back during the dark hours and was told my car was located in the top field. I proceeded to walk around an unlit field with with my bags, pressing my key fob trying to locate my car for 15 minutes, but I couldn’t find it. I went back to the office and was told I had to wait until the guy had dealt with a large queue that had gathered. The guy then walked around the same field with my key fob but still not found. Eventually he gave me a lift a couple of hundred yards up the road to another unlit field where my car was eventually located. The whole process from check in to driving away took 1 hour 15 mins which isn’t acceptable. The company didn’t have a process in place for locating vehicles, the parking areas are unlit and ground surfaces uneven which could prove dangerous to less agile customers.
Customer Rating: 2 out of 5 stars
Great service.
Customer Rating: 5 out of 5 stars
Great service. Shuttle bus was rapid and no problems at all. I recommend.
Customer Rating: 5 out of 5 stars
Excellent and always friendly .
Customer Rating: 5 out of 5 stars
Excellent staff. efficient despite being very busy.
Customer Rating: 5 out of 5 stars