1st Choice Parking - Meet and Greet Reviews

Very unprofessional didnt have our booking when we arrived lots of people had been waiting an hour for car to come back lots of unhappy customers, having said that when we arrived back our car was waiting.

Great, timely, courthouse MEET. GREET was spoilt by a 50 minute wait for the car to be delivered.

The outbound leg went well, although be prepared to give the pick up man £3 for the car park ticket. Returning home was not so slick. I wasn't sure which terminal we had flown into but once I saw the sign and it was exactly 20 mins before the arranged time I rang p and g to advise them I was back. I told them we had not yet picked up our luggage and I am almost certain I advised them of the correct terminal, having checked specially. We went off to get our baggage and p and g rang asking where we were saying their driver was waiting ! He claimed I had said we had already got our bags ( I definitely did not). He told me to get there as quick as possible which had of course been my intention. Then it all went badly wrong, as we had landed in the north terminal but the car was at the south. Several phone calls and various car parks later and having had to go back in to the south terminal via the mono rail, I got my car ! What upset me most was the guy on the phone who spoke with a heavy foreign accent and told me I spoke too fast and did not listen. In fact it was he who had not listened, and he was very rude. I was tired and very stressed and carrying my bags and he almost reduced me to tears of frustration. I'll get a taxi next time, but if you do use the service get him to repeat back your instructions so he can't argue with you!