Executive Parking - Meet and Greet Reviews

This was the second time I've used this service and find it far better & more convenient than other "Long Stay Car Park" options. The only thing I would recommend is an improved telephone response, to calls as requested, to confirm ones ETA at the airport. On this occasion it took several attempts & around 10 minutes before I got through.

Excellent service and good value for money, I would definitely use it again

Excellent service, no problems whatsoever. Waited about 5 mins for car after collecting luggage. Will use again.

Prompt pickup and return. Recommended.

excellent service and very good value for money

Excellent service

There was some difficulty obtaining the promised invoice with the reference no. to quote when phoning the car collection team, so I ended up using a reference given to be by phone. Despite phoning 30 minutes prior to arrival at the departure section there was a delay of approx. 30 minutes before anyone came to take our vehicle away. On our return, things went much more smoothly, with the representative waiting there as we walked from the arrivals lounge. Altogether a good service, and good value compared to the cost of parking; if the little admin. problems could be sorted out it would be fantastic.

great service - we were running late and park and go accomodated this

We had terrible service on our departure, 30 minutes from the airport we rang to confirm our arrival time, everything ok. When we arrived we waited until 10 minutes past the collection time and we where told the driver was on the way and would be 5 minutes late. When this did not arrive and we where now 1 of 4 cars waiting we tried to call again and again, no one picked up until the car was the driver was 1 hour late (1 couple had given up and headed for the long stay car park!). The manager had just arrived and told us they had staffing troubles and that no car had been dispatched, he was rude and refused to give an explanation and hung up on me (I accept that I had lost my temper at this point!). The drivers arrived an hour and 20 minutes late, the manager was very appologetic and said he would sort it out on our return and to enjoy the holiday. When we returned the car was delivered on time by the manager who was very polite and again offered his apologies and a 50% refund. If the full service had been as the return this would have been a 5.

Very efficient in collecting car and the same on coming back from holiday.