Executive Parking - Meet and Greet Reviews

Having used these facilities many times the service on our return was extremely poor and we had to wait over an hour for our car to be returned to us. We were originally told it would be half an hour and then we were told after half an hour that it would be another 20 minutes! It was obvious that there were not enough drivers on to address all the cars that needed returning which was very disappointing as we arrived back into the UK at 00.00hours..... We would not recommend this facility as it would have been quicker for us to have parked in one of the car parks!! Not value for money at all and the car was returned to us particularly dirty with a number scrawled on the back windscreen which was not wiped off!!

Really disappointing – we had to wait for at least 15 minutes to drop off our car and on returning even though I phoned as soon as the plane had landed (as advised when dropping off the car), when I called once through baggage reclaim and customs I was told it would be 10-15 minutes!!!! Both times the excuse used was that they were short on drivers – what a shame as I was very impressed with the price and would have happily recommended them – however the waiting times are just too long.

Very efficient in collecting car and the same on coming back from holiday.

Not recommended - having arrived 15 mins ahead of our estimated arrival time & told we were too early, the greeter person finally arrived 15 minutes later than our estimated arrival time which meant driving out of the drop off point and back again several times to avoid a PCN. This company is clearly under resourced. I have used meet & greet services @ Gatwick many times before without this kind of problem.

We chose valet parking as we have two babies and thought it would be convenient. No-one was waiting for us, we had to call the office many times before someone finally turned up 45mins late, we just about made our flight, a very stressful experience. On our return we called the office once when we landed and again when we picked our bags up but still we waited thirty minutes for our car. A terrible experience, never again will we be booking with Executive Parking.

We chose meet and greet to save time and not to be standing around waiting for a bus with our children, unfortunately this is what we ended up doing as they were half an hour late in meeting us and just under one hour late dropping off the car! I will not be using them again.

When we arrived back on the 22 June we contacted their office as requested when we had collected our bags we then had to wait an hour and a half outside Gatwick north terminal before our car arrived. It would have been quicker to get the train home.

Excellent service provided which made travelling with young children a lot easier.