LGParking - Meet and Greet Reviews
Please find below some reviews of the LGParking - Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Brilliant service. The driver was waiting for me on arrival both occassions. When dropping off the car abnd again when picking it up. Will happily use again.
Customer Rating: 5 out of 5 stars
Efficient service. I appreciated the dedicated collection and pick up area on the ground floor of the car park as well as the fact that the staff pay the short term parking ticket, so that you can just drive off.
Customer Rating: 5 out of 5 stars
This was our third time booking through Park and Go and I can honestly say it has been faultless every time. Amazing value for having the convenience of your car waiting for you when you land. Will use every time. Thank you.
Customer Rating: 5 out of 5 stars
Everything was ok-ish. However, the manner of the individuals answering the phone, both on departure and arrival was very abrupt and verging on rude. They ask you to phone 20 minutes in advance of dropping your car off so that they can have someone there to meet you. We tried to ring multiple times but it was engaged. When we finally got through, ten minutes before arrival, I was 'told off' in a very patronising and rude way 'you're meant to ring 20 minutes before arrival madam" then the phone put down on me before I could explain! On arrival back into the country, after our holiday, again, the person on the phone spoke very abruptly to me and when I asked him to repeat himself he hung up on me. He had a very strong accent, which is fine, but I just couldn't understand him and unfortunately he seemed to get very upset when I apologized and said I didn't understand and asked him to repeat himself. Then when our car did arrive after our holiday, the front seat and dashboard were soaking wet, like the window had been left open or something. No explanation or apology was provided. The front seat was so wet that we couldn't use it for a couple of days and CDs in the passenger side door were soaking. The practical service was not too bad, ie, the car was taken and given back in one piece...but the customer experience left a lot to be desired unfortunately.
Customer Rating: 3 out of 5 stars
Fast, efficient service and at a good price.
Customer Rating: 5 out of 5 stars
Efficient and punctual. Courteous drivers.
Customer Rating: 4 out of 5 stars
Great service. Thank you.
Customer Rating: 5 out of 5 stars
Usual efficient service. Thank you.
Customer Rating: 5 out of 5 stars
Excellent service, got to Gatwick Airport and a LG Parking Meet and Greet representative was already there so everything went smoothly and upon return only had to wait about 5 minutes before the car arrived. Have used LG Parking previously and was very happy with their service, definitely will be using in future.
Customer Rating: 5 out of 5 stars
Technically I would have given 4 1/2 stars. Drop off was excellent, but we had to wait nearly 15 minutes for collection. Otherwise very efficient and the cost included the car park exit fee.
Customer Rating: 5 out of 5 stars