RS09 Meet and Greet Reviews

Just a slight delay in delivering car on our return marred an impeccable service.

Meet and greet on departures at 3am was not the best of welcomes/customer care that I had come across. On the return journey the welcome/customer care was excellent. I would think again before using this service.

On time when collecting and delivering, polite staff, excellent service. Thank you.

I have used Park and Go a couple of times before and those, with this one, were very efficient and time saving. The system works and our car was looked after and returned in the condition we left it.

Not as good this time as usual - by mistake, it was thought that we were going from the North Terminal whereas we were going from the South. This was not corrected as promised prior to our return to the South one week later, with the result that we waited slightly more than 30 minutes for the return of the car. Our only such instance in more than 7 uses of Park and Go in the last two years.

I have generally been happy using RS09 Gatwick in the past, but experienced poor service last week. We were left waiting 15-20 mins for the RS09 rep to turn up to meet us both at drop off and return, despite calling ahead allowing the recommended time. It somewhat defeats the purpose of using meet and greet. I will try one of the other providers next time who seemed to have far more reps patrolling the drop off.

I found the service which I have used on many occasions helpful, polite and I have a confidence in the company.

Excellent service on the way out, on time, courteous and quick. It was not so good for the return journey as we had to wait for the driver for about 50 mins and it seemed he had driven most of the way with the handbrake on so met with a horrible burning smell and then the worry about the car.

Fantastic service as always.

A fantastic service, we were due to check in at 4am, we called the RS09 guys as we were arriving and they checked the car and took it away. We called again on arrival (after customs) and we met the car again. An EXCELLENT service and cvalue for money! Our friends also used Park&Go the same day and had the same great service! Thank you for looking after us and our cars!