RS09 Meet and Greet Reviews

We didn't have to wait long. Our return trip was delayed by 6 hours & when they came to meet us they had pre heated the car for us! A lovely thoughtful touch when you are cold & tired.

Reliable, efficient and friendly. Exactly what we needed. Will use again. Thank you.

All services were great apart from the fact you parked my car under a tree and the sap is awful to get off & attracted ants, they were everywhere! Took me 2 attempts at washin it. Other than that. Great service and people

Arrived about one and a half hours earlier than I had indicated on line, as a result of a trouble free run and leaving early enough to cope with major M25 issues. Understandably, as it was a Saturday morning, they were very busy. We were advised to park up at a petrol station close to the airport and we'd be contacted. We only had to wait about 20 minutes and all went very efficiently regarding meeting up outside the terminal building. Our return experience was excellent, car turned up less than 10 minutes after I phoned through. Will use RS09 again and recommend to friends.

Good communication on drop off. Had to wait a bit to long for car to be returned. Maybe phoning after baggage collection and clearing custoums is a bit to late. Waiting in the cold for car to be returned is a bit frustrating.

Second time using the service within a month. Although on first occasion waited almost half an hour for the car on arrival this time the car was waiting outside. Staff on both occasions have been attentive and pleasant so overall highly recommended. Will certainly use again.

Excellent service, although there was an accident on the M23 on the departure day we had to wait a little while but nothing major and the driver phoned us to let us know and kept us informed. Coming back our car pulled up in front of us just as we arrived at the pick up point. Will definitely use RS09 again.

Took several phone calls before someone answered - although it was 3am in the morning! very efficient otherwise and would use again.

All worked well, small delay when dropping off car but superb on the return

Overall the service is good. It is always difficult to arrive at a set time and as we were early they weren't ready for us, but 1/2 hour wait I felt was excessive.On return on previous trips the car has been ready for us on leaving the airport, but we had to wait 20 minutes for ours