Sure Parking - Meet and Greet Reviews
Please find below some reviews of the Sure Parking - Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Terrible service. We called the phone number 3 times 20 mins before our arrival but no one answered, so when we got there there was no one there to greet us. When we got there I callIed again and finally someone answered but they were very rude and kept saying I should of phoned 20 mins before which I did. Finally they turn up like 15 mins later and the man that came was also rude. On the way home, I called them after we got our luggage and we made our way out to the car. We did get slightly held up getting out as the airport was so busy and my family member had a medical issue. When we got to the car park our car was there, but there was no member of staff with our key? I realised I had a missed call from the company but had not heard my phone. I called up the company and the very rude man on the phone told me basically it was my own fault for not answering and taking longer than expected to get out. He said someone would bring our key in 10-15 mins, but it took around 30 mins and 3 more phone calls and standing round in the freezing cold car park to get our key!!!!! The only good thing about this service is the man who turned up with our key was friendly and professional, but sadly all the other staff we encountered were rude. I would not recommend this company.
Customer Rating: 1 out of 5 stars
Can't fault the service but plane delayed 4 hrs so was charged £10 as we went over 12 midnight.
Customer Rating: 5 out of 5 stars
Great parking company! Used several times, friendly and on time and very near entrance.
Customer Rating: 5 out of 5 stars
Great Service as usual, very prompt and efficient service from start to finish. Thank you.
Customer Rating: 5 out of 5 stars
Excellent service both pick-up and drop off despite the very early start. Would recommend anyone to use them and we will be using them again.
Customer Rating: 5 out of 5 stars
A very good service at a great price. Collected within minutes of arriving at the airport and delivered back within 10 minutes of our call when we had collected our cases. I would recommend.
Customer Rating: 5 out of 5 stars
Excellent service. Have used a few times now.
Customer Rating: 5 out of 5 stars
The one thing you want from a meet and greet service is your vehicle returned promptly, well Sure Parking exceeded my expectations with a very quick return. Highly recommended.
Customer Rating: 5 out of 5 stars
Good service. Were punctual and collection and delivery of car was as described. Only small but rather annoying problem was the arrival description. On the site it gave 1 destination car park and level. On the printed off voucher it was different and when we phone 20 minutes before it was altered yet again so be careful to take note of what it is when you phone 20 minutes before arrival. Would give a 5 rating but for this. Would recommend it though.
Customer Rating: 4 out of 5 stars
Smooth and efficient. Instructions on paper different to real ones so listen to what they say on the phone. Pleasant and friendly service.
Customer Rating: 5 out of 5 stars