The Gatwick Valet Parking Company Reviews
Please find below some reviews of the The Gatwick Valet Parking Company car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Excellent service, prompt drop off and collection and very courteous. Easy to find and 2 minutes walk directly into the terminal. Would thoroughly recommend.
Customer Rating: 5 out of 5 stars
Very good overall. Clearer explanation needed as to where to meet on return.
Customer Rating: 4 out of 5 stars
Hassle free....all went to plan....good price...good service....will use again and definitely recommend....thank you Park and Go....it's like it says on the tin!!!
Customer Rating: 5 out of 5 stars
Nice and smooth. Guy was already waiting for us so we didn't waste any time.
Customer Rating: 5 out of 5 stars
Good, quick parking service. Very straightforward.
Customer Rating: 5 out of 5 stars
I have used various parking companies at Gatwick and have recently used Park & Go for the first time. The service was simply brilliant. Easy drop off at the airport, followed by an easy pick up at the airport. My car was checked when handing over and checked when given back. I highly recommend this company.
Customer Rating: 5 out of 5 stars
Excellent service, have used before and would use again!
Customer Rating: 5 out of 5 stars
I do not recommend this company. We followed all instructions and called the number within specified timescales before arrival at airport and again upon our return from holiday. Both occasions we waited too long for some to collect/return our car. A shuttle service would have been quicker. Upon arrival at airport (departure day) we waited in the car park for 25mins, meaning they had 35mins notice, they state they will be with u in 10-15mins. Upon our return at 2am in the morning we waited 40mins for our car. I kept phoning them to be told they are very busy!!! We had a tired, poorly 4yr old and even telling them my son was ill didn't speed things up! They clearly didn't have enough staff on duty for amount of arrivals. In addition to the waiting times each end everytime you speak to them on the phone it's very frustrating. They appear to have a reception issue which results in a number of calls being disconnected. In addition there's a slight language barrier. Poor service over all.
Customer Rating: 2 out of 5 stars
I would thoroughly recommend Gatwick Valet Parking. The drivers who collected the car and brought it back after our holiday were both prompt, efficient & courteous. And it was such a bonus to be able to just walk into the terminal straight from the drop-off car park. A competitive price through Park & Go as well! Thank you.
Customer Rating: 5 out of 5 stars
I thought the price included the car park exit fee. Other than that the service was quite good.
Customer Rating: 4 out of 5 stars