The Gatwick Valet Parking Company Reviews
Please find below some reviews of the The Gatwick Valet Parking Company car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Good experience as always although we had to wait about 10 minutes for our car to be collected. Only way I will park these days and always reasonably priced.
Customer Rating: 4 out of 5 stars
Great service, had no problems. Car picked up swiftly and safely, then on return dropped off quickly.
Customer Rating: 5 out of 5 stars
Brilliant service.
Customer Rating: 5 out of 5 stars
I'm a single mum to 3 children, this was my first experience of parking at Gatwick & this service was so simple & easy that it was a dream! I left my car literally outside the south terminal & they collected it. I would definitely use this service again & can't recommend it enough.
Customer Rating: 5 out of 5 stars
Parking is convenient but having used the service a few times now, the estimate to collect and return the car are way out, even at less busy times - we always double what we are told. This time the car was returned covered in bird droppings and the drivers side floor mat, carpet, interior panels and door card covered in dried-on mud. Not great!
Customer Rating: 3 out of 5 stars
SLIGHT CONFUSION REGARDING PICK-UP SITE, BUT SOON RESOLVED. NO PROBLEMS ON RETURN EVEN THOUGH IT WAS FROM DIFFERENT TERMINAL.
Customer Rating: 4 out of 5 stars
Always there on time and very polite. Thank you.
Customer Rating: 5 out of 5 stars
Excellent Service - No Issues - Instructions were clear and Pickup and drop off were prompt.
Customer Rating: 5 out of 5 stars
Total Chaos this time! Having used Park and go twice before, we booked with them again recently. We phoned when we're were 20 minutes away from arriving at the car park and were a little concerned that they couldn't find my name on the system. However, as had happened before someone came to collect the car and all seemed fine when we left. However, when we returned and phoned again to let them know that we had collected our bags and were ready to collect the car, the same thing happened. My name couldn't be found, they were not interested in my booking reference and quite simply the guy on the phone was unable to connect me with my car. I could hear what sounded like someone rummaging around in a drawer full of keys and was told that they would be very happy to find my car. I was eventually reunited with my car 1 hour and 40 minutes after calling. The driver paid our exit fee from the car park and left in a hurry.
Customer Rating: 1 out of 5 stars
No problems.
Customer Rating: 5 out of 5 stars