The Gatwick Valet Parking Company Reviews
Please find below some reviews of the The Gatwick Valet Parking Company car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Great service, polite and really helpful when we needed to change car at the last minute.
Customer Rating: 5 out of 5 stars
Excellent value for money will use again and recommend to all.
Customer Rating: 5 out of 5 stars
Will use again.
Customer Rating: 5 out of 5 stars
Excellent, will definitely use again, polite and very helpful plus PUNCTUAL!!!! , no waiting around for ages because they've lost your car or are very busy. 5*
Customer Rating: 5 out of 5 stars
Excellent service thank you but maybe staff could wear official badges or jackets so we feel a little more safe when handing over car keys.
Customer Rating: 5 out of 5 stars
Terrible return, car was left unlocked and unattended when driver did appear he was not interested saying he was busy.
Customer Rating: 1 out of 5 stars
All arrangements worked perfectly.
Customer Rating: 5 out of 5 stars
The parking drop off was disappointing. I was told that I would be met by a driver within ten minutes, but I actually had to wait for half an hour. The pick up was marginally better, with the driver only being five minutes later than I was told he would be. To be honest, I wouldn't really the wait so much if they were just more honest (or accurate) about how long it would be. Overall, though, the car was taken, stored (apparently on a muddy field judging by the mud on the sides of the tyres) and returned without damage, so they did do what they said they'd do. They just took longer to do it than advertised.
Customer Rating: 3 out of 5 stars
Took the stress out of parking for me and my family. Didn't have to worry about bus transfers from the terminal building to the car park as we collected from the short stay area.
Customer Rating: 5 out of 5 stars
Booking through Park and Go pleasant experience! The experience using Gatwick Parking Valet Service very poor. I had booked 2 cars for meet and greet and one car was brought back in 15 minutes from our call the other car it took 45 minutes. Guess what it seemed that it was the same driver delivering both the cars. Our flight got delayed due to the weather by about 1.5 hours. The driver claims he was helping as he does not work for Gatwick Parking Valet - as the other driver had left for the day!!! I tried calling back on the mobile number to get an update and the person answered the first couple time after that it kept going to voice mail. I would not use Gatwick Parking Valet Company again.
Customer Rating: 1 out of 5 stars