The Gatwick Valet Parking Company Reviews
Please find below some reviews of the The Gatwick Valet Parking Company car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Very good puncture service. Courteous drivers.
Customer Rating: 5 out of 5 stars
Generally very good service. Didn't have to wait for long. BUT they did break my water bottle holder which I didn't notice till I was on the way home. It's only about £5 from Halfords but a bit annoying as they must have noticed it when they did it. Oh well.
Customer Rating: 4 out of 5 stars
Overall an excellent service, which we shall use again, with only minor quibbles. On arrival at South Airport, we had to wait 10-15 mins for driver to turn up and wondered if we were in the right area. I think the Directions could be amended slightly to read "For SOUTH terminal please go to ORANGE zone (Express Pick-up area) of Short Stay car park". On our return, driver was already waiting for us. Both drivers were friendly and courteous.
Customer Rating: 4 out of 5 stars
I used the Gatwick Valet parking, and found it to be great. We had to wait about five minutes on arrival, but we had already told the operator that we were delayed slightly by traffic. On our return the car was with us just after we arrived at the pick up point. Overall the service was very good, and the driver was very polite. Will definitely use again.
Customer Rating: 4 out of 5 stars
This is the second time we have used park and go and have found them prompt, punctual and pleasant on both occasions, will definitely be using them again.
Customer Rating: 5 out of 5 stars
I was quite impressed with this service but there are a couple of things I would like to point out. I found it a bit confusing when I arrived at the short stay car park as instructed, I was told over the phone someone would be there to meet me, well it took a while for me to notice there was someone there. Also when my car was returned it was covered in sticky stuff like sap, so I think it must have been parked the whole week under some trees. I didn't notice it until the following day as it was dark when I collected the car. Apart from these points I was happy with the service, could have been improved if the car had been washed for me for my return.
Customer Rating: 3 out of 5 stars
I have used Gatwick Valet Parking many times. On this occasion, the man arrived at the same times as us on the outward journey. On the return however it was 30 minutes from when we phoned with our bags before the driver showed up. I think he had been to the wrong terminal.
Customer Rating: 3 out of 5 stars
Used Gatwick Park Valet Parking for the first time in June 2015. Found them easy to use and an excellent company to deal with. I phoned ahead of arrival as requested and someone was waiting for me when I arrived. On my return I phoned after collecting my luggage and only had to wait for a few minutes at the car park before my car was delivered. Impressive service and polite and helpful employees. Would recommend this company.
Customer Rating: 5 out of 5 stars
Instructions totally wrong - told to go to a car park which was closed. On return chaos at Gatwick, wait of 40 minutes and car then returned to different place from which we were told - only saw our car by chance. Overall very poor service. Unlikely to use this service again.
Customer Rating: 1 out of 5 stars
Excellent service provided. Will use again. Thank you.
Customer Rating: 5 out of 5 stars