Securapark Multi-Storey Reviews

Upon arrival at the multistorey car park, we had to join a line of approx 7 cars waiting to be parked. We sat in this queue for 55 minute, with no-one coming to explain what was going on or apologising for the obvious chaotic situation.

We were pleased with our choice of car parking provider. The level of service and customer care shown could not be faulted. Especially as I realised upon arriving at the airport I had left our travel tickets in the car. They responded promptly to my phone call and within no time I was back at the airport and we were ready to check in (thanks again). Also the car park is idealy located close to the airport.

Chaos,chaos & some more chaos, that was when we left the car! No one seemed to know what was going on. difficult to find parking place. Coming back eventually managed to get the phone answered to be told they're busy and we would be on the third minibus in about 20 minutes, that's not too bad I thought. 45 mins later & and not a single minibus arrived, the queue was building up, one couple said they had been waiting over an hour. I'd had enough, I did'nt fancy waiting for 2 hours, I got a black taxi back to the car park. Back to more chaos, one operative only from what I could see. Never ever again.

Staff were nice and friendly which is the plus point and when they knew I was in a rush they did everything they could to get me there and back quick. Was blocked in by another car when I got back but the staff very quickly had the car removed in the time I had packed my car and set up my sat nav so no complaints there. I probably wouldn't use is again as I don't like mutil storey car parks. Plus I booked it because it was near to the airport but I had to wait 10 minutes for the bus on my out journey so could have spent that 10 minutes with another company £10 cheaper slightly further away. Can't fault the staff though they were very efficient

Not good - I got through baggage collection & rang Securapark. They told me the pick-up would be 25 mins. It was actually 35 mins. When we got back to the car park, my car was blocked in - it took a further 15 mins to sort. All told, it took 1hr 5mins from ringing from Terminal 1 to clearing Securapark. Doesn't seem to be any system to ensure quick entry/exit.

Thank for your return call. we will use you again and contiue to recomend you graham l pickup huddersfield

Leaving the car at 4am was a horrendous experience and we finally arrived at the check in desk 2 minutes before it closed. We only got checked in on time because we were allowed to go to a priority desk. Despite being several cars waiting mini buses were being sent to the airport at best only half full. When staff slowly realised that they had a problem developing we were then asked to self park. The staff were stressed and unable to tell us anything as that would have been wasting their time. Fortunately, when we arrived back at 1 am the pick up service was much more efficient and polite.

it was good pick and drop service with in resonable time, there was no delay, only thing is to improve that there was no numbering written to remember where is your car parked which cab be improved easily

Arriving was fine and my transfer was reasonably quick, however on my return to Manchester Airport I had to wait 30 minutes alone in the dark outside for the minibus to collect me. We then waited for other groups of people to arrive so it took well over an hour from phoning Park & Go to getting back to my car.

Just as it should be, 5 mins to the airport, picked up within 5 mins, will use you again. many thanks