Securapark Multi-Storey Reviews

Upon arrival at the multistorey car park, we had to join a line of approx 7 cars waiting to be parked. We sat in this queue for 55 minute, with no-one coming to explain what was going on or apologising for the obvious chaotic situation.

Staff were nice and friendly which is the plus point and when they knew I was in a rush they did everything they could to get me there and back quick. Was blocked in by another car when I got back but the staff very quickly had the car removed in the time I had packed my car and set up my sat nav so no complaints there. I probably wouldn't use is again as I don't like mutil storey car parks. Plus I booked it because it was near to the airport but I had to wait 10 minutes for the bus on my out journey so could have spent that 10 minutes with another company £10 cheaper slightly further away. Can't fault the staff though they were very efficient

Leaving the car at 4am was a horrendous experience and we finally arrived at the check in desk 2 minutes before it closed. We only got checked in on time because we were allowed to go to a priority desk. Despite being several cars waiting mini buses were being sent to the airport at best only half full. When staff slowly realised that they had a problem developing we were then asked to self park. The staff were stressed and unable to tell us anything as that would have been wasting their time. Fortunately, when we arrived back at 1 am the pick up service was much more efficient and polite.

Parking the car on the roof of the building, left it exposed to extensive amount of birds droppings which took long time to clean the following day That was not expected when I booked the multi-storey car park Reception & airport transfers were excellent