Secure Airport Parking Reviews

Here's what our valued customers have to say about their experience with Secure Airport Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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429 reviews with 0 star rating
Customer
Andrew Cooper
Reviewed on 29th March 2009
2 out of 5 stars

I would like to say I had a good experience, but very unfortunately I did not. When I arrived at the car park there were two men who seemed very disinterested and would not offer any eye contact. On the return trip the man would not tell me how long he would arrive at the airport, when I rang and asked. When he did arrive he stormed off in a hurry. I arrived at night and the van was unmarked except for a small sign saying secure airport parking in the front window. Then when I saw him he slammed my car key in my hand. I would understand if I kept him waiting, but I arrived at the arranged place within 10 minutes of ringing him ... On the small upside the car park is only a short distance from the airport; however this is not enough for me to go back there again!

Customer
G.Stebbens
Reviewed on 29th March 2009
3 out of 5 stars

Arrival and transfer was fine as was the pick upon our return with the taxi waiting. However on arrival at the car park we, along with with four other people, were unceremoniously 'dumped' in the dark with rain imminent at the site, our bags were left in the middle of the road and we were told "your cars will be around here somewhere". With that the driver left. It took me a full quarter of an hour to find my car which was nowhere near to the place indicated in fact it was just inside the main gate next to the main road about 150 yards away. Nobody else was on site to ensure security or to give assistance and I doubt if we will use the facility again. G.Stebbens

Customer
Lynn Riley
Reviewed on 25th March 2009
3 out of 5 stars

Car parking good, but drivers very unfriendly. Would not touch bags for "health & safety" reasons. Two old people got on our bus and got no help - not really caring is it. Dont hide behind "health & safety"!

Customer
trohear
Reviewed on 24th March 2009
5 out of 5 stars

We had no problems what so ever, prompt lift to airport and only 5-10 minute wait for pick-up on way home. Thankyou very much, we will use this park again.

Customer
Jonathan Bill
Reviewed on 22nd March 2009
1 out of 5 stars

Transfer to airport was 45 minutes due to office being closed when i arrived. Transfer from airport to car was 55 minutes from calling office. Both transfer times are unaceptable for a distance of 3 miles. There appeared to be no security as the site remained open, while the office was un-manned. Was the lowest cost car park, but the extended transfer times far outweighed the cost saving in my view.

Customer
steve ward
Reviewed on 19th March 2009
5 out of 5 stars

Great carpark. Minutes from the airport and quick pick up. Highly recommend. Will be using again.

Customer
BARBARA VERNON
Reviewed on 17th March 2009
4 out of 5 stars

Recently used your Manchester service and was very good value. Pick up was slick and driver very helpful and even helped with our vehicles flat tyre. Would use this company again Thank you.

Customer
L Greenhalgh
Reviewed on 17th March 2009
5 out of 5 stars

Used twice, excellent service both times, prompt pick-up each time. Hardly any waiting.

Customer
Sue Tustain
Reviewed on 16th March 2009
3 out of 5 stars

Staff very courteous and arriving at Parking went quite efficiently. However on return we had to wait initially for the transport quite a while despite being told only 10 minutes. Got to the parking and the driver didn't have the key to retrieve our car keys so had to wait another 20 minutes for another driver to return with some keys. Given we had been traveling for some 8 hours all we wanted to do was get home not have to wait the extra time.

Customer
Bryan Williamson
Reviewed on 13th March 2009
4 out of 5 stars

For me, initially, price was the over-riding factor but.... staff are friendly, polite and courteous, our transfer vehicle was clean and spacious, the driver was friendly and chatty. On our return.... collection from the airport was the most efficient of any I have previously used and my vehicle was ready just to get in and drive away. Excellent service.... Highly recommended.

Our customers gave Secure Airport Parking an average star rating of 4.3, based on 429 reviews.