Secure Airport Parking Reviews

Here's what our valued customers have to say about their experience with Secure Airport Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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19 reviews with 1 star rating
Customer
carol anne dunn
Reviewed on 28th May 2009
1 out of 5 stars

The driver going and coming from airport was so friendly and helpful. My car was parked safe and sound. I think you should have a large sign, stating exactly where you are, even though we used a sat nav, we passed it bye. We will certainly use secure airport parking again, and we will recommend yourselves to family and friends.

Customer
mr b dyer
Reviewed on 15th May 2009
1 out of 5 stars

Terrible on return phoned for an hour with no reply found 2 couples on the same position so we took a taxi back to the car park and found no-one there when driver appeared he was rude and could not find our cars. When he after 1 hour located our cars i was disappointed to find it on a muddy field full of mud, but as we had had an already stressful night we just wanted car and to go home the next day i noticed a big dent under the dirt they had caused and when i phoned was told its was too late as car had left compound when i explained it was pitch black with no lights i was given same explanation!!! Cheap but not cheerful and would never use again.

Customer
colin webb
Reviewed on 21st April 2009
1 out of 5 stars

Finished my trip early so call the office to inform them of such then was told they did not have my car I was not booked in there then told would have to get a taxi to them, after 1 hour of waiting and convincing them that they did have my car they pick me up only for me them to have to me search the compound looking for my car all this after travelling for 7 hours and not a word of apology. You make your own mind up.

Customer
g lowton
Reviewed on 20th April 2009
1 out of 5 stars

When we arrived at the car park at 8.05am there was nobody to meet us & when I phoned to ask when someone would pick us up we were told another 1/2 hr, by which time it was cutting it fine for us to catch our plane. We were dropped off around the back of the airport and had a long way to get to the check in desk. We had to go straight to the front of the queue & luckily just managed to get our bags on just before they closed the desk at 9.45am. Thankfully it didn't ruin our anniversary but came very close.

Customer
mr hunt
Reviewed on 3rd April 2009
1 out of 5 stars

Thanks for the chance to write a review. My tip for anyone wanting to book at this car park, DONT. You might as well park on the road outside and get a taxi to the airport, office and car park is unmanned and cars just left on a bit off waste ground unattented, although the transfers were ok I was surprised that the driver is acting as control and office staff while driving and told me he is only 1 on duty (where is the 24hr patrol and check on vehicles) also gates open and free for anyone to enter into, in my opinion difinitely a rough trader not what was advertised.

Customer
Jonathan Bill
Reviewed on 22nd March 2009
1 out of 5 stars

Transfer to airport was 45 minutes due to office being closed when i arrived. Transfer from airport to car was 55 minutes from calling office. Both transfer times are unaceptable for a distance of 3 miles. There appeared to be no security as the site remained open, while the office was un-manned. Was the lowest cost car park, but the extended transfer times far outweighed the cost saving in my view.

Customer
Nigel Hardacre
Reviewed on 11th March 2009
1 out of 5 stars

Trouble free and prompt for taking to the airport terminal, not as quick on pick up but the driver was back as soon as he could drop off his full minibus from the other terminals. Would recommend to others and would use again in the future. Thanks.

Customer
colin harrison
Reviewed on 10th March 2009
1 out of 5 stars

Upon arrival attendant moaned i was early and then 'joked' that they would try and not scratch my 2 week old car - yeah, really funny. Pickup upon return took 45min to arrive. Car seat as adjusted by whoever parked my car - was that really necessary to move it 300yards??

Customer
jonathan eva
Reviewed on 9th February 2009
1 out of 5 stars

very competitive price, and very good service. pick up was prompt, well mannered and helpful staff. would use again without hesitation.

Our customers gave Secure Airport Parking an average star rating of 4.3, based on 429 reviews.