Circle Meet and Greet Reviews

Overall good value and very convenient. Car was quite muddy when returned. Commented to driver at the time.

The service was prompt enough, but the mud over both the brake and throtle pedal had to be wiped of before I could drive away. where do you park our vehicles?

Can't fault the service on arrival at terminal but very unhappy to be told on return that my car was sitting in a warehouse estate a couple of miles from Stansted and was "undriveable". Problem eventually turned out to be broken spring. This is my second bad experience - last yr came back to a punctured tyre which also delayed my journey home by many hours.

Since moving to the area we have used a few meet and greet companies at Stansted, this was the first time we used this company and although the service was okay, it was not as good as the others we have used previously. Firstly, we were unsure when we were supposed to announce our arrival at the airport; previously we have done it 15-20 mins before but this one said as you get off the motorway. We do not come via the motorway so this was slightly confusing. Also, we had to dial an 0845 number which is expensive from a mobile and then select an option from a menu. If you were driving with a hands free/voice activated dialling you wouldn't be able to select an option. They did check over the car etc, when we dropped it off, which was good. When we arrived back we again had to call the 0845 number which rang for ages after I selected the option for pick up and then we had to wait 20 minutes for our car even after they said they would be 10-15 mins. We will probably go back to using one of the other companies we used before, as they have always been really quick to drop our car off and also use a mobile number which doesn't cost as much! Overall, for what we paid though we did get a really good deal and they did what they said. I would recommend meet and greet services at the airport as it is really easy when you drop the car off as you don't have to worry about parking or walking miles to get to the terminal.

Had to wait when we arrived 25 mins having arrived on time and telephoned coming home waited 20mins

Great pick but first ever failure on collection waited over 30 mins after our scheduled arrival time.

Good price, booking easy, pick up on time and easy. Returned back, called from baggage hall with bags, waited in the rain whilst kept waiting on mobile for over 15 mins on hold waiting for soemone to answer the phone. Then after getting through waited nearly another 10mins for the car to turn up. Not happy at 11.00 at night. Otherwise fine.

I often use valet parking services at different airports. This time I used the meet and greet at Stansted. I was disappointed. The staff were friendly, polite and seemed to know what they were doing but my disappointment related to the time it took to be answered on the phone then the delay in finding the person at the airport to leave my car. I telephoned to ask where he was after waiting a while. On the return I had a worse experience on the phone as I was cycled round the menu system twice before I was answered. When we got to the appointed place to meet the rep with the car we had a wait of nearly 20 minutes before it arrived. I could have got the bus to the long stay car park in that time which makes valet parking almost pointless.

We had hoped to be able to drive straight to the terminal entrance but in the event had to go to the short stay car park where we had a wait of about 15 minutes before the "chauffeur" was ready to accept our car, as he was dealing with other customers. I would add that we arrived at the departure point at exactly the time we had booked!

The drop off went smoothly, but I was pretty disappointed with pick up. I called at 11.05pm to alert the company that i was through customs and on my way out of the airport. I was told my car would be in the car park in 10-12 minutes, my car actually arrived 30 minutes later. The whole point of booking meet and greet was to cut out the hassle of waiting for a bus and getting to an off site car park, however, it seemed the extra cost was not worth it as it took just as long! The explanation i was given was that alot of customers phone to say they are through customs and they arent really so drivers then have to wait! It was obvious to me that when i made my phonecall the person on the other end told the driver to leave it longer than 10 minutes as i was probably lying - not very professional!!