A38 Meet and Greet Reviews

Very helpful and efficient.

Usually have a great service from this company and it really helps the journey. However, this time we had a wait of nearly an hour to collect our car on our return. It wasn’t the driver’s fault, he was left on his own doing four pick ups simultaneously. Writing this review for his benefit really. I hope the company can organise staff so one member isn’t left doing so much under stress. I was understanding but other customers might not be.

We were met promptly both on departure and on return, The wait in the car park on return before our car appeared was about 12 minutes - which is fine but we have experienced a wait of only 5 minutes when we have used your service in the past, so expectations are high!

Very good service. No hassle when I needed to change the times of drop off and pick up on the morning of the booking. Had to wait a while, about 25 minutes, for the car to be brought back when we arrived back at Bristol but understandable given the huge works going on at the airport which are causing traffic chaos.

Overall the service was good, however I did find the driver on our return a little rude when I called back to find out how much longer he was going to be. We had called as instructed when we collected our luggage, but waited longer than I expected at midnight with a young baby. Understand there was traffic which caused the delay but he could have been polite.

Totally as hoped and expected although we did have to wait about a half hour for delivery of our car after advising arrival by phone. Good service, will use again.

Very efficient service. Good response to phone calls and very flexible pick-up arrangement. Bear in mind the two car parking charges that have to be paid (to Bristol Airport) in addition.

We've used A38 Meet & Greet before and this time was fine apart from being told off for not phoning 30 minutes before arrival at the airport. It's always been 20 minutes and our email instructed us to call 20 mins prior. However the staff member was not happy saying it will 'quite clearly' say 30 minutes on our email. Well it 'quite clearly' doesn't say that!

Very busy the day we collected, however car was delivered to us all OK in about 15 -20 minutes. We would always choose A38 Meet & Greet as preferred operator.

Good drop off servíce and arrived promptly on our return. Friendly staff. Car looked like it had just completed the Dakar Rally as it was absolutely plastered in dust ………