1st Choice Parking - Meet and Greet Reviews

Had to wait for over 15 mins to collect car despite following instructions.

Fantastic service. When travelling to the airport there is always the concern whether or not someone will be on the end of the phone when ringing to confirm arrival. I need not have worried as on departure and arrival the phone was duly answered by a member of staff who directed me to the right level and place within the car park. My mind put to rest. Both times the gentlemen members of staff were polite, chatty and on hand ready to help whether it was to take my suit case out of the car or put it back in. So they went the extra mile too. Even when I arrived an hour and a quarter before my stated time, the team sorted it so that my car was ready and waiting for me within 10 minutes of my car from baggage - well within the 20 mins stated. Good price too and I would happily use this service again.

Thank you good service, car waiting for us in car park.

Car collection when arriving at Gatwick was fine but we had problems when returning to Gatwick. As our mobile phone battery had run down, we used the airport phone but the first tel. no. listed on the paperwork did not work (as we also found when driving to Gatwick). The other tel.no. rang but we had to leave a message rather than speak to someone to request the car return. We then waited for about 40 minutes and, when nobody had arrived, my wife had to return to the airport to again telephone. This time someone answered and apologised as the previous message hadn't been passed on. The car was then returned with us having to wait for about one hour from our first message to them. The car was absolutely filthy outside and had presumably been stored by a construction demolition site - it had been thoroughly cleaned by a car cleaning company only about a week before we went to Gatwick! The only compensation, apart from an apology, was that the man returning the car paid for the car park exit fee. Overall we were very dissatisfied having this your service before satisfactorily.

Very punctual (no waiting at either end). Very good service overall, although my radio had been slightly re tuned by a driver. Overall would recommend and good value.

Collection and delivery was exemplary. Staff were polite and friendly. Thank you!

We had to wait for about quarter of an hour despite giving plenty of notice and consequently missed our plane. It cost us 600 pounds!

Excellent service as usual.

Excellent personalised service. Fast and reliable. Highly recommended.

Very good service, efficient and no issues at all. Would certainly use again.