1st Choice Parking - Meet and Greet Reviews

I have used Park & Go on many occasions and have been perfectly happy but I would not use 1st Choice Parking again. I telephoned 20 mins before arrival as requested but had to wait 15 mins in the freezing cold for the representative to arrive, they use the top floor of the parking lot. When we came back we called when our luggage was collected, made our way to the car park and had to wait more than 40 minutes for the car to arrive. I phone several times and eventually got the excuse that the driver had gone to the wrong terminal - the driver was not aware of this mistake and acted surprised that we had been waiting so long. I will pay a few pounds more and use a company that picks up and drops off outside the Sofitel in future.

Excellent service. We arrived early & they were already there waiting to meet & greet. On our arrival back, we were inadvertently directed to the wrong terminal by the airline. Our car was driven to us within 10 minutes. I have no hesitation in booking with Park & Go again.

Easy to book, clear directions, we were met on time and just a short wait to get the car back.

Our flight was on schedule and we called from baggage reclaim where we were told that we would have to wait 25 minutes. It was 3.00am and we have 2 children under the age of 5. We got to the meeting point on time and were met by lots of angry passengers who'd been waiting for over an hour for their cars to be delivered. After 40 minutes, and 4 attempted calls, I was told it would be a few minutes. All in all, it was nearly 40 minutes late and our children were exhausted. Upon arrival, we tried to call several times to notify them but the calls were unanswered. Meaning we had to wait for our car to be collected too. I won't be recommending them or using the service again.

Efficient service when dropping off, even though it appeared when speaking to them on the phone, they hasn't received my booking. The frustration came when picking up my car. I called as requested once my baggage had been picked up. I was told my car would be with me in 20 minutes- not quite meet and greet i thought. It then took 1st choice 45 minutes to deliver my car to me. Was thoroughly unimpressed! Would not recommend or use the service again.

Poor, they did not expect us when we arrived so had to fill in forms while we were unloading the car. When we returned to Gatwick, it took them over half an hour to bring the car to us after we had called them. Rather pay more for better service.

Great service will use next time.

We will definitely use Park and Go again. My friend had told me about it but it wasn't until I used it myself that I realised how simple it makes the arrival and departure to the airport. Lovely sincere guys running it too. Thank you.