1st Choice Parking - Meet and Greet Reviews

I must say that I have used this service for several years, I used it again September 2014 but was most disappointed by the driver who was supposed to meet me at the designated area. It took x6 calls and had to Waite over 30mins each time I was told that the driver was on site and looking for me, the driver suddenly appeared from a car where he had been sleeping, I was absolutely furious with him as this almost caused us to miss our flight.

Poor service. Even with the 20 minutes pre call the driver was still 30 minutes late which made the wait with a baby very stressful and put behind for the planned times in the airport. This was the same on our return, another 25 minute wait on the roof of a car park with a tired baby after a long journey, their excuse was 'Rush hour', they have flight numbers so bring the car closer at the right time and not just when you call after baggage collection. The car was filthy dirty too so guessing the car park is in a field or builders yard, in my opinion the driver should leave seat settings alone too, I am squashed into my car and mirrors all changed after being given the keys which is joke! I won't use this company again when going through park and go as the other 15+ times we have used park and go their associated companies have been good.

Very unprofessional didnt have our booking when we arrived lots of people had been waiting an hour for car to come back lots of unhappy customers, having said that when we arrived back our car was waiting.

Very good service 1st choice was waiting at airport when we arrived and we was all checked in with in 5 mins of dropping our car off.

Directions made parking site easy to find. Drivers flying in and out met us promptly. Good value, would use again and recommend.

Instructions were clear and easy to follow. No hanging around. Car delivered promptly. Will use again.

Lousy lousy lousy. Would never use this company again. Cheap at first glance but there are pitfalls along the way. If you have a good run along the m25 granted that's not often but they will not budge the time and collect the car early. Rude on the telephone and told to park up and kill some time. Return experience no better. Could not get though for 20 mins as no one picking up the phone. When finally got through waited 30 mins in the car park to actually get the car oh and don't forget to have money to get out of the short stay car park where they pick and drop off the car. All in all not a pleasant or stress free encounter that I had hoped to have with this company. Would not use or recommend them to anyone.

Highly Disappointed and will not use this service again. Forced to wait an hour at 3 am in a cold car park to wait return of the car. This service was just not good enough considering the flight was on time and the company - 1st parking should have known this and had sufficient drivers available to ensure the 20 Service level from picking up luggage - and that was an an hour at the car park level 6. Apologetic shuttle driver just not good enough.

It took 45 minutes to get the car back at 12.30 in the morning. Very poor.

Easy! All went without any hitches. No complaints.