LGParking - Meet and Greet Reviews

Everything was ok-ish. However, the manner of the individuals answering the phone, both on departure and arrival was very abrupt and verging on rude. They ask you to phone 20 minutes in advance of dropping your car off so that they can have someone there to meet you. We tried to ring multiple times but it was engaged. When we finally got through, ten minutes before arrival, I was 'told off' in a very patronising and rude way 'you're meant to ring 20 minutes before arrival madam" then the phone put down on me before I could explain! On arrival back into the country, after our holiday, again, the person on the phone spoke very abruptly to me and when I asked him to repeat himself he hung up on me. He had a very strong accent, which is fine, but I just couldn't understand him and unfortunately he seemed to get very upset when I apologized and said I didn't understand and asked him to repeat himself. Then when our car did arrive after our holiday, the front seat and dashboard were soaking wet, like the window had been left open or something. No explanation or apology was provided. The front seat was so wet that we couldn't use it for a couple of days and CDs in the passenger side door were soaking. The practical service was not too bad, ie, the car was taken and given back in one piece...but the customer experience left a lot to be desired unfortunately.

Fast, efficient service and at a good price.

Efficient and punctual. Courteous drivers.

Great service. Thank you.

Usual efficient service. Thank you.

Excellent service, got to Gatwick Airport and a LG Parking Meet and Greet representative was already there so everything went smoothly and upon return only had to wait about 5 minutes before the car arrived. Have used LG Parking previously and was very happy with their service, definitely will be using in future.

Technically I would have given 4 1/2 stars. Drop off was excellent, but we had to wait nearly 15 minutes for collection. Otherwise very efficient and the cost included the car park exit fee.

Excellent service as per normal, but I still have the same old gripe, takes for to long to answer the phone and takes far to long to deliver the car after said phone call. Needs to be looked at as it is rather irritating to say the least.

Excellent service, professional and friendly staff - very easy to book and would certainly recommend. The guys were very efficient and thorough and a pleasure to deal with. Thanks.

A seamless process. We will definitely be booking LG Parking Meet and Greet, Gatwick again. Thanks!