LGParking - Meet and Greet Reviews

One issue on terminal departure and arrival was sorted easily - and as always service was exemplary.

Excellent service from Gatwick North, clear instructions both on departure and arrival. Will definitely use again.

Prompt pick up and return. Polite drivers. Will continue to use this service.

Excellent service, attendants polite, prompt drop off and pick up, car dirty on return.

Timely pickup and drop off. Very professional.

Great service - have used meet and greet many times and this was as good as any I've used. On time, great meet location. Will use again.

All went smoothly at both drop off and pick up, would recommend.

Representatives on hand to take keys on arrival. Car dropped off within 10 minutes on return.

When we collected our car in Gatwick we were shocked to see it arrive with a loud scraping/rattling sound into the car park as if something had become detached from the bottom of the car. We also found that the car manufacturer’s logo had been lost or removed from one of the wheels. The company’s driver seemed very relaxed about this when I asked him if the car was safe to drive (he simply said ‘it’s fine, you can’t hear it when you drive over 10 mph’) and and gave us a document to sign saying that we were happy the car had been returned in the condition is was given to them in. There was no box on the form so write any comments or concerns and there was no other way to complete the handover without signing, so I simply signed ‘NOT SIGNED’ in the box and the driver was satisfied. We were absolutely shocked by the drivers lack of concern about the state of the vehicle and his unwillingness to contact the company to resolve the situation. We would not recommend this company to anyone and the experience has made us think twice about using valet parking services in the future.

Everything went like clockwork. Pick up and collection was on time with a courteous and friendly team.