Sure Parking - Meet and Greet Reviews

Poor start but okay overall - When we were 20 minutes from the airport we attempted to call the number about 20 times before a lady picked up saying that she was another customer and the company mobile had been left in her car! The office number I luckily had was constantly engaged! We headed to the car park detailed on the booking confirmation but there was no sign of any valet parking. 30 minutes after our first failed telephone call we heard from Sure Parking to advise us of the issue and to tell us that we had to go to a different car park (not the one noted on the booking confirmation). Once we arrived we had a 10 minute wait for the driver. However when we returned the driver was waiting for us so the handover was very quick indeed.

Very efficient service, met all my expectations - well worth extra cash for valet parking.

Not advised in advance that drop off point had been changed and was different from the printed instructions. Phoned in advance but line busy and left message as requested therefore did not get verbal notification of change. Problem contacting on return - phone not ringing and cut off when eventually did get through.

Meet and Greet from Gatwick. Arrival fine, courteous and efficient. Collection ...It would have been nice if the representative had offered to put our bags into the car for us. He gave us the car keys, paid for the parking ticket and was walking away as he said goodbye. Not the greatest of customer service.

Friendly and polite driver, will use them again.

FANTASTIC! No problem at all. Having used the service for the first time we were a little bit nervous dropping our car off at the airport and handing over keys to a stranger but we held hope in mankind!!! Brilliant service, highly recommended. Anything to make life easy. Will use again.

Great service - superb for the second time in two weeks. Cheers guys!

Good service as usual. Will use again and again.

Great service. They were waiting for us on outward and return journey. Our flight was delayed on the return by 2 hours and there was no issue, they were waiting for us when we arrived at the car park. Have recommended and will use again.

Very easy to use. No waiting for car to be taken away or brought back on our return. Car very clean when returned. Staff friendly.