The Gatwick Valet Parking Company Reviews
Please find below some reviews of the The Gatwick Valet Parking Company car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Paul is GREAT. Always prompt and helpful and great value. Wouldn’t use anyone else.
Customer Rating: 5 out of 5 stars
I've used various valet companies through park and go and never had a bad experience, until now. Both the drop off and collection was horrific and stressful. I called on the drop off as requested 20 minutes before arriving. When I got there, there was no one to collect the car. Several calls later and a 15 minute wait and someone eventually turned up. The return collection was far worse though. I called just prior to collecting my luggage to let the company know luggage had started to come out, they said call again when luggage arrived. 5 minutes later I called to let them know the luggage had been collected, no answer. Called again, no answer. I called 30 times over a period of 20 minutes and just got the message that the user was unable to take your call. I walked to the car park totally stressed and pulled out my paperwork. I saw a second number on the paperwork and called that, after 2 attempts I got an answer. I was told my car would be there in 10 minutes. 20 minutes later my car arrived, I was furious. It had been about 45/50 mins since my first call. I will not use this company again. I'm not sure if it's a one man outfit as it was the same guy on both legs of my journey and who took all the calls.
Customer Rating: 1 out of 5 stars
Excellent service.
Customer Rating: 5 out of 5 stars
Used multiple times. Good service as always. Hardly any wait at drop off or pick up.
Customer Rating: 5 out of 5 stars
Always prompt and polite. Thank you.
Customer Rating: 5 out of 5 stars
Very professional service as always.
Customer Rating: 5 out of 5 stars
Really good communication, swift collection and drop off. Would definitely use again.
Customer Rating: 5 out of 5 stars
Excellent service (takes the stress away from travelling to/from the airport!). Polite and punctual. Thoroughly recommend.
Customer Rating: 5 out of 5 stars
Great service once again, the best valet company for me every time I use them.
Customer Rating: 5 out of 5 stars
Very easy to communicate, service as expected. Drop off and pick up with no delay. Recommended.
Customer Rating: 5 out of 5 stars