5 Star Meet and Greet Reviews
Here's what our valued customers have to say about their experience with 5 Star Meet and Greet. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
Read the latest reviews for this car park
Garry Gillings
Reviewed on 22nd July 20225 Star Meet and Greet Heathrow, everything was just as it was stated, excellent service. I have used this service in other airports just one thing the driver picking up and dropping off my car didn't have a name badge or identification on him ( high viz vest with name of company on it). I will be using this service again. Thank you.
n Winchester
Reviewed on 6th July 2022Usual reliable and friendly service. We really appreciate the effficiency in these difficult times for travel.
James
Reviewed on 4th July 2022Good service, the guys took the car on time and were friendly and helpful on the phone. They were also very patient when it came to flight and baggage delays at Heathrow at pickup.
Mike Smith
Reviewed on 2nd July 2022Very good overall, especially on my return to LHR T3. Lengthy delay of 45 minutes after landing before disembarking aircraft during which I was phoned to see where I was. Further delays in passport control & baggage reclaim before arriving in car park. Further call from driver referring to car park congestion and closure. Alternative arrangements made for collection at street level.
sarah dallimer
Reviewed on 22nd June 2022Really easy to use for booking and information. Rep was there already at airport when i dropped off for departure and when I arrived home, easy to contact and car delivered back quickly.
Brad Culverwell
Reviewed on 22nd June 2022Great service .
Bryan Winchester
Reviewed on 15th June 2022As usual, a prompt and friendly service at Terminal 5, Heathrow.
Josh
Reviewed on 9th June 2022Well, after much searching and seeing a lot of negative reviews for alot of parking services (to include excessively high mileage, damage, hours long wait times and demands of cash etc), I settled on 5* meet and greet. Having used Purple Parking many times in the past this was the first time using a curb-side style meet and greet. Honestly, it couldn't have been easier or more pleasant. For drop-off, the driver met us within less than 10 minutes and he called us 3 times. First was an hour from drop-off time to confirm, second was about 30 minutes out and the third time was too confirm we parked in the right area and to tell us he was 5 minutes away, he was polite and friendly. He took and paid the parking ticket and left. I was a bit hesitant and surprised that they didn't take pics or have documentation to have proof of existing damage etc.. however, upon return, we followed the instructions (which are slightly different for each terminal) we called upon landing, they took our name and asked us to call again once we collected our baggage. Once we had collected our bags, we called again. Our names and vehicle make, model and reg number were confirmed and we were told where to go to meet our return driver. (It's also on the emailed instructions) we were told our driver would be there in 5-7minutes. Sure enough he was! He was polite and friendly. He asked us to load our baggage while he paid the parking ticket. He paid it, returned, and welcomed us home and wished us a safe journey going forward. No damage or excessive milage was added to the car. Overall a pleasant and positive experience. Will use again.
Tom Smithson
Reviewed on 9th June 2022Excellent service for both drop off and pick off.
Chris B
Reviewed on 6th June 2022Very good service, all on schedule as per instructions, and they showed good flexibility when I arrived an hour early to accommodate the request. Prompt and polite on the phone and the drivers were very friendly and courteous.
