Aerodrome Meet and Greet Reviews

When our car was returned to Heathrow by Aerodrome/Terminals Parking various items inside had been stolen. The £1 coins on either side door which we use for supermarket trolleys. The central storage had been opened and all our loose parking change box - around £15 had been stolen including the box itself. Our emergency medicine bag had been opened up but left. The glove box had been opened up with our car/insurance documents scattered on the front passenger seat. There was muddle foot marks on both sides of the front of the car, as well as inside the back of the car. Clearly it was parked in a field and not a car park and that some of Aerodrome/Terminals Parking's staff had gone through our car to steal anything valuable. We challenged the person returning the car but he said he knew nothing about it and that we needed to report it to the company. We have used this company many times in the past and this is the first such incident. We will report it and see what their response will be, but we expect they will just be dismissive saying they don't take any responsibility for theft by their staff against customers. Which is nonsense. We will see if they do take responsibility, as if not we won't be using them again.

Excellent service - easy drop off and pick up - Maz was friendly even though it was 5.00am!

Another great experience with Aerodrome Meet and Greet. Drop off and pick up went smoothly. Will use again.

Always professional, helpful and efficient. Been using them for years, always accommodating and understanding.

Excellent service. Very prompt on both drop off and pick up. Very organised too especially as I left from one terminal and returned to a different one. I was expecting a bit of a wait on return as I only had hand luggage but Bala, who came with my car, was very polite, very professional and very quick once I'd phoned. Would recommend and will be using Aerodrome Meet & Greet again.

Great service. All on time & no issues. Have used before & will use again.

We were met promptly when we dropped off the car but the deliver of the car on our return took a while - it was 30 minutes between calling after getting our bags and the car being returned. However, overall, this was a good service and we would use it again.

A helpful and polite service. Haz delivered the car on time on our return. Thank you.

22 minutes wait for car on return.

Very easy drop off and on return met on time by the driver. Excellent service.