Aerodrome Meet and Greet Reviews

Good service. The driver was waiting to collect the car and we only had to wait 10 minutes for it to be returned.

Everything was good and would have given 5 stars if they hadn’t disconnected my dash camera. I worry a little whenever they do this…

The Heathrow drop off was quick and efficient but then we had an unexpected issue with the battery on our immobiliser fob. It needed changing but didn't realise this until we were through security. The driver phoned us and we were able to get our spare key and fob to him with the assistance of the really helpful security staff at Heathrow. Once the driver had the other immobiliser fob, he was able to start the car! On our return to Heathrow, the drop off was also quick and efficient and we were asked to pay the car parking charge on departure (but not the extra charge for the time it took to get the key fob to the driver). This was quite reasonable as it was our fault the battery in the immobiliser fob was flat. We have put a new battery in the spare immobiliser fob now! Thank you for averting a potentially huge car parking charge in the short-stay car park.

Car took much longer than expected to collect on return- we waited about 40 minutes for the car to be delivered- it was also very dirty on collection. The driver was very apologetic and pleasant though. I would say it was good value but let down on this occasion by the longer waiting time and dirty vehicle.

I have booked through Park and Go for more than 10 years now at multiple airports and always been satisfied with the booking. On this occasion at LHR T2, the drop off and collection was OK- the parking service provider staff were pleasant - Unfortunately on both occasions there was no-one at the desk and so I had to searching through the car park to find the attendant. Car was returned covered in well dried bird droppings , which took about 20minutes to remove back home. Not a bad value service but the attendant should really be waiting at the desk- It would be nice if the car was as clean at collection as it was at drop off.

Aerodrome /Terminals is always good, but this time, 25 minutes wait to get our car back after our flight home was an hour late, so only 4*

Drop-off worked very well but took almost 30 minutes from baggage pick up call to car delivery. Slowest part of return to the UK.

We were met promptly when we dropped off the car but the deliver of the car on our return took a while - it was 30 minutes between calling after getting our bags and the car being returned. However, overall, this was a good service and we would use it again.

22 minutes wait for car on return.

All worked well as regards meeting and returning car. only minor gripe was that driver's foot carpet was fairly muddy. The company involved was Aerodrome as expected.