Platinum Parking LTD Heathrow T4 Meet and Greet Reviews

All pretty good. The main point is it would be better for staff to be available at the time booked than to have to call before arrival. Two points on this: - I was booked in at 04:00 in T4 which I think is the earliest booking. I got there slightly early and no one was there, it meant I was stranded at the car park gate which is hard to back out of, and it’s hard to find anywhere to linger. Having staff available slightly earlier than the advertised time would be advantageous. On return it could be a smoother process if you assumed passengers were on the flights they said, unless they tell you otherwise, and therefore have the car waiting. I had to wait 10 minutes with a bit of confusion about where the car was, not a massive deal but not the wonderful experience of getting out of the lift straight into the car that distinguishes the service.

Really good service on arrival and on our return to the UK. My only criticism would be that when I was told level 2 section F maybe also give the bay number the car is parked in would help. Other than that, an excellent service.