Terminals Parking - Meet and Greet Reviews
Please find below some reviews of the Terminals Parking - Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Very bad experience with Terminals Parking. In my way to the airport, I tried to call them with one of numbers provided but no response at all. Then I tried other company ( 5 stars), then they send me a driver to save the situation. In my way back, they did not transfer the order and my payment to the other company.
Customer Rating: 1 out of 5 stars
the service was so good and would recommend Park and Go. Staff very friendly and on time. Communication was exceptional, will definitely use them again.
Customer Rating: 5 out of 5 stars
I missed my connecting flight and the next flight landed an hour later than scheduled, losing my luggage, and there wasn't a word of recrimination from Park & Go, just a smooth, very friendly handover. I was highly impressed. Thanks guys!
Customer Rating: 5 out of 5 stars
Prompt and efficient service at a good price. Car looked a bit of a mess being left out in the open. Might be a good idea to offer a clean car on return. Some confusion on pick up at terminal 3. Was told to take the lift to level 3. At the arrival hall (which is Chaotic) the lift ONLY says to Park 3 and goes up one level. From there you have to walk up to next level and from there take the lift to level three. It would have been helpful to know this as I had to call Park And Go office and still did not get right information. Made the collection a bit stressful after a fourteen hour flight.
Customer Rating: 4 out of 5 stars
Very easy and straight forward. Would use them again.
Customer Rating: 5 out of 5 stars
Didn't have to wait to long for the car to be picked and and dropped again when I landed.
Customer Rating: 5 out of 5 stars
Very good service in all aspects. Drivers were polite and humble. Definitely will recommend to other users. Thank you.
Customer Rating: 4 out of 5 stars
Excellent, prompt service, both at drop-off and at pick-up. Will use again.
Customer Rating: 5 out of 5 stars
Good price and good experience however would say that directions on confirmation differ to what was told on the day which can be confusing if you’re not familiar with the airport and I always have to wait around 10-15 minutes for the driver at both ends. It only takes five minutes to get from the baggage hall so they need to leave earlier to meet you.
Customer Rating: 4 out of 5 stars
Drop at T3 went okay. Collection at T4 was very disappointing. I called on touchdown and called again after clearing customs. Told to wait outside at departures, not in short stay car park as per ticket instructions. Car took over 20 minutes to arrive after the second call. Advised when I called the second time that the car was on its way, but from the onboard computer, the car did not move for 7 minutes after the call so cannot have been on its way. Really fed up with the service. I use these car park services regularly at T5, but this was very poor. Next time I want to stand outside for 20 minutes in the freezing cold, I catch a bus to long term parking. Definitely not up to the concept of Meet and Greet.
Customer Rating: 3 out of 5 stars