Imagine Car Park OUTDOOR Reviews

Wasn't happy with the £5 charge to take you to the airport and upon return my car was just left outside a factory unit further down the road.

Good greeting on entry but on late return there was no one there and door had no bell to ring? so ended up calling and service could have been better.

I was very disappointed to find that when I got home my car was full of mud. So it makes me wonder where my car was stored while I was away.

Car Parking was fine as usual, not very happy about having to pay another £6.00 for the transfer to and from the terminal.

We have always been pleased with the service from Imagine Car Park Outdoor and we have used this particular service for very many years. However I was extremely disappointed to be told that it is now £3 each way for the transport to and from Liverpool Airport drop off. Until the price rise to £3 from the Airport Authority in April it always cost £2 for a return journey. Considering the number of people who would use Imagine to get to and from the drop off I think that Imagine are being greedy, I can understand the price rising to £3 but to charge for both ways I feel is not acceptable and we shall be looking elsewhere in the future.

We have used this place many times in the past and its been great but recently the service has been average - they got the date wrong for our return, their was no minibus as it was broken and we were left at 2.30am at the airport. Were told my husband had to walk to the roundabout and ended up walking all the way up the road to the garage !! I have 2 young children - this put an extra hour on our already late and delayed night.. not good..

They used to give you a lift to the airport as part of parking fee. Now it's £3. Not too thrilled about that.

All great except being made to pay for the transfer to and from the airport. I think this is a rip off.

People were friendly and helpful. However, I was asked to pay £2 extra for the lift to the airport (it is a long walk and I had two large bags) and £2 for the return. I checked the booking slip afterwards which said that a 'courtesy' bus was provided. I am surprised I had to pay for the 'courtesy'. Disappointing.

I found my car to have a flat tyre and the only help I was given was a compressor (which was useless due to puncture). I changed the tyre by myself and set off because I didn't want any hassle at 10pm. I also found someone's credit/debit card in my car so there is a suspicion of the car being used by someone. Thank you for keeping my car for 3 weeks, but I think I will use different service in the future. Sorry.