Jetparks 1,2 Reviews

Having used Jetparks many times before and always been happy with the service we were highly disappointed by the treatment we received in the early hours of Tuesday 7/7 by a completely obnoxious and uncaring bus driver. Despite my querying if we had the correct car park with the driver, we ended up at the wrong car park. He insisted we got off the bus at the last stop, did not even offer to drop us off at the entrance. My wife and I then had to drag our two large cases and cabin luggage across the car park to the exit. Negotiate an extremely large flood of water onto the busy main road, walk some 1/2 mile dragging our cases with us back to the correct car park. Here a second bus driver stopped and offered to help but by which time we had retrieved our car. I will be writing to Jetparks making a formal complaint on the treatment we received by this driver in the hope that some form of disciplinary action is taken to prevent this happening to anyone else in the future.