Bristol ParkAnFly Reviews

On the whole the parking experience was fine. I found it ok, however on my return i found my car was tightly squeezed in and other cars were parked badly with just a narrow gap between rows proving it difficult to drive down to get out. I had to reverse down a whole line of cars as one car was jutted out too far for me to pass through. When you are tired you dont need this.

Directions to the car park were, on the whole, pretty good, although we missed the turn into the ParkAnFly site - there are no sign-posts out on the road. The car park itself is a bit of a shambles, with reception being housed in a portacabin in the middle of a poorly-tarmac'd parking area. Cars are parked quite closely together, making navigation quite tricky. Check-in was a smooth and efficient process, and we were on the way to the airport within 15 minutes. It would have been quicker had we not had to wait for another family to check in just as we were ready to leave. The minibus was old and a bit delapidated, with the driver's seat virtually falling apart. The passengers' seats weren't much better. The journey was a little unnerving, with the driver's rather dodgy driving style merely accentuating the shakiness of the minibus. It took about 10 minutes to get to the airport. Our biggest beef was with the return journey, which was thoroughly disorganised. Several groups arrived at the pickup point at the same time and it was basically every man for himself as there were more passengers than could be accommodated in the one minibus. So, despite us being first in line, other passengers pushed past us and got on the minibus, with the driver having no idea who was meant to be picked up and who wasn't. As a result, half our party were left behind to wait for the next minibus, which, in fairness, arrived within 10 minutes. On arrival back at the car park, I was expected to produce the invoice, but I had to leave that with my wife so that she could get on the next minibus with the remaining two daughters. I would recommend that ParkAnFly review the "return" process with a view to ensuring that passengers are allocated seats on a specific minibus to avoid confusion. ParkAnFly may also like to consider what other airport parking services offer, in that they bring cars near to the reception in readiness for our return. Instead, I had to traipse off to a far corner of a poorly sign-posted car park in search of my car, which isn't much fun at 6am after no sleep! I've given the service a 3-rating because, on the whole, it wasn't too bad, and the low price certainly counts in its favour.

Dropping car off was fine. No complaints. Being picked up after the holiday was a totally different experience, however. We could not get on the firtst minibus and it was almost a fight to get on the second. Other people had missed two by then. We actually heard the driver advise someone to get in and collect their car and then come back and pick up the rest of the family. To be honest, to be suggesting that to someone who had paid for a collection suggested that more minibuses may be helpful.

Good value for money, but a little rough around edges. Buses not well kept and my seat had no belt. Drive to airport a bit hairy, driving far too fast.

Dear Sir/Madam When I used your car park for the first time I was very pleased with all your service. This time unfortunately my flight was cancelled on a very last minute because of volcanic ash. Sorry couldn’t get refund. Next time I’m going to wait till last minute with booking car park with you. But you still one of the top one car parks on my list Best regards Katarzyna Zajac

Everything went smooth with the drop off and the collection at the airport, however, it all went wrong on collection of our car which was not in the bay that they said and took half an hour to find, having to look all over the different cars to find it as they had no idea where it was!

Basic service, but what do you expect for the money? Two niggles: 1. Could do with more lighting in the yard. 2. On our return the transit pick up driver kept us waiting at the rapid pick-up point in the cold at midnight for half an hour. We worked out that this was because he wanted to pick up others from a later flight at the same time. This was very annoying as we had a long drive ahead of us.

The only down side to this car park was that there was not a sign on the road indicating where the car park was. Also there was was no lighting in the car park. The service was good and on time. I would use again.

Very easy to find apart from no sign on the main road and poor lighting on entrance. Otherwise, very good service

Had to wait too long for minibus at the carpark - 30 mins. Collection from the airport was ok.