Bristol Silver Zone Reviews

Could not be any better, great service.

Efficient service.

Smooth and easy.

Quick, efficient service from start to finish.

Really good experience and the improvements made since our last visit are very good.

Brilliant Service!

We were pleased to see and use the new facilities, particularly the more spacious arrivals car park and the hard standing surfaces. This is a great improvement on what preceded it. We would have given a score of 5 had it not been for the length of time we had to wait to be served upon our return. Our presence at the return key desk (with many others off the sasme bus) went unnoticed until one of the staff happened to pass by. It was apparent that there were many staff dealing with arrivals but no one was checking whether or not there were any customers waiting at the returns desk. After about 5 minutes I was about to call out to the other side of the hall when one of the staff accidentally noticed the huge queue that had built up in the returns section. This is simply not good enough! The returns desk should be monitored as a matter of routine and customers should not have to wait for ages and then be obliged to call for assistance. Cameras or regular physical checks are required. Let's see what happens next time!

Very good service and quick transfers to and from the airport.

Close to the airport, it's well signposted and laid out and the parking spaces are of a good size.The check in centre is much improved and transfers by bus are quick and efficient.

It's been a few years since I last used the Silver Zone car park and I couldn't believe the improvements. My only negative comment would be the relatively long wait to check in....other than that, brilliant.