Oakwood Parking Reviews
Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
156 reviews with 1 star rating
Lisa Thomas
Reviewed on 16th September 2024Unfortunately I’m unable to leave a good review this time I have used Oakwood for many years and have recommended to my family and friends. This time I had to wait 40 minutes in a long queue to get the minibus into the airport. On the way home I spent a further 50 minutes waiting for a minibus transfer to the car. This is so disappointing as your service has always been excellent.
Unhappy
Reviewed on 13th September 2024I found the staff to be rude and abrupt. I would not use them again. I doubt that they would put approve this review.
Elaine Brown
Reviewed on 7th September 2024Always had a really good experience previously but this time our party of 10 got split up over 3 buses, 3 got on the first bus then two on the second bus and the last 5 on the last bus, this would of been absolutely fine but we were waiting around 40 minutes for the last bus to come back with the last 5 people in our group forcing us to wait out in the rain and got soaked through. There were two buses parked up in the depo car park. that I'm sure could have been used earlier 😕
Hutchings
Reviewed on 29th July 2024Couldn't find car on return journey asked in office was told it would be about half way up the field found It blocked in by another car returned to office told me that the car blocking me should have gone. Eventually got to my car parked under a tree covered in bird poo.
Paul fisher
Reviewed on 3rd July 2024The lady mini bus driver was very rude both going to airport and the return. She was very abrupt and her attitude was very poor. I have used Oakwood for many years but this was the first time experienced this.
Marie Roberts
Reviewed on 24th May 2024Horrendous experience. Got back. My car wouldn't start they had messed with my radio. The handle on passenger side was damaged..never again
Adrian
Reviewed on 9th April 2024I was waiting over hour because they sen only one driver to collect people, absolutely don't recommend.
Chris Rees
Reviewed on 15th March 2024Came back to a flat tyre, and seems it’s been driven whist flat, state of all tyres was a mess due to condition of ground on the site, to come home from holiday with a flat tyre and not being given a heads up is really disappointing
jose oliveira
Reviewed on 13th December 2023It's a very bad experience as I've had mice visit my car where they've damaged some things for now just personal items I still don't know if there's any more damage as I've been cleaning the car when I get home from work.
Paul Jones
Reviewed on 24th October 2023What an awful experience, will never book there again. Dreadful attitude from female staff member on arrival and collection, very rude and not personable. Car was filthy with mud everywhere on collection and parked virtually in the hedge, when I eventually found it.