1st Choice Parking - Meet and Greet Reviews

All good as usual.

Excellent service. No complaints.

Cheapest of all online parking deals for a 10 day trip from Gatwick. 5 minute wait at drop-off (at about 8am). We arrived back 20 minutes early. Despite my phoning through from luggage collection hall on arrival, our car was delivered at 5 minutes after our original booked arrival time, meaning a 25 minute total wait (7.30 am). Off site parking 5-10 miles away (I think near Crawley) meant car had 17 extra miles on clock at return. Generally courteous and good service, can recommend.

Very good easy to use service.

This service was fab and I would highly recommend it. I will be using them again. We had our 18 month old daughter and where due to land at 1.20am. Some of the previous reviews said they had to wait a long time before their cars came back. but ours was there within 10 mins. Very happy with this service.

The service provided was adequate hence the rating of 2. However the customer service part is very poor. Despite calling 20 minutes prior to drop off and pre-booking the drop off time, we were still kept waiting an additional 40 minutes. In this time I made 3 calls to them and was told "We are on our way". Not a great start to our holiday. Also the paperwork provided did not correspond to the location for dropping the car off. It stated car park 5 level 6 but in fact I was told car park 6 level 5. On return we again called as agreed, at the baggage carousel and again we were told 15 to 20 mins. On 15 mins we were still waiting and we received a call exclaiming "where are you and you need to hurry up". I'm sorry I thought I was the customer and I do not appreciate being expect spoken to like that. To summarise, its cheaper than the airport but as an experience its a pretty shoddy service. I would be reluctant to use this service again.

My flight was on time and I phoned company once I had cleared passport control as I had no cases to pick up. Then had to wait over 30 minutes for car to arrive. Car computer said that it have driven 11 minutes from start. No body phoned to say there was a delay.

Meet was good. Greet was poor because of change of arrival terminal, despite a clear phone statement saying it was no problem. Had to wait an hour for our car.

This was the first time we have used this company and the service was very good, the only complaint we have is we were not met on the 6th floor, but the driver did come up to find us he had parked the car on the 5th floor, other than that no problem, we will be using you again.

Had no wait either end - good service.