1st Choice Parking - Meet and Greet Reviews

Great when my vehicle was dropped off. However 1 hour and 20 minutes to deliver my vehicle back to me after my initial phone call which needed a follow up call and a moan. Give the team credit though they did waive the additional £10 charge for my delayed flight in apology for the 1 hour 20 minute delay so a good effort.

Very good price. Pick up driver was there waiting when we arrived. A short wait on return but nothing too bad. Only problem was the car was filthy when it was brought back.

Never again. First they wouldn't answer either of the 2 mobile numbers on our way to Gatwick. Then when they did we waited 40 mins for them to collect our car. On return our plane was delayed by half hour. Our punishment was to wait yet another 40 mins to bring the car back. Bad service. Not what I expected.

The pick-up was fine, we arrived at the time we specified and phoned 20 minutes before ariving at Gatwick. However we were waiting over half an hour on the return, despite phoning 20 minutes before we got to the car park. There is no point in the meet and greet service if it takes longer than getting a bus to the car park.

Yet again another great service. Thank you.

Great, timely, courthouse MEET. GREET was spoilt by a 50 minute wait for the car to be delivered.

Very satisfactory service thank you.

Fantastic! Will defo use them again!!

Excellent all round service.

The outbound leg went well, although be prepared to give the pick up man £3 for the car park ticket. Returning home was not so slick. I wasn't sure which terminal we had flown into but once I saw the sign and it was exactly 20 mins before the arranged time I rang p and g to advise them I was back. I told them we had not yet picked up our luggage and I am almost certain I advised them of the correct terminal, having checked specially. We went off to get our baggage and p and g rang asking where we were saying their driver was waiting ! He claimed I had said we had already got our bags ( I definitely did not). He told me to get there as quick as possible which had of course been my intention. Then it all went badly wrong, as we had landed in the north terminal but the car was at the south. Several phone calls and various car parks later and having had to go back in to the south terminal via the mono rail, I got my car ! What upset me most was the guy on the phone who spoke with a heavy foreign accent and told me I spoke too fast and did not listen. In fact it was he who had not listened, and he was very rude. I was tired and very stressed and carrying my bags and he almost reduced me to tears of frustration. I'll get a taxi next time, but if you do use the service get him to repeat back your instructions so he can't argue with you!