1st Choice Parking - Meet and Greet Reviews

Driver late for returning car. We booked for 00.30 return Called at 00.20 to say we had our bags, they then said they would be 20 min. Car actually turned up at just gone 1am. When you have a 5 year old it's not good waiting in a car park at that time in the morning.

Drop off was quick and smooth which was ideal. Pick up we had a half hour wait until the car was brought back to us but the driver was very polite and again efficient with the paperwork.

The service was punctual and affordable. However, the driver who returned the car to us did not alert us to the fact that the electrics of the passenger window had failed at some point between us delivering the car to them and 5 days later when they gave it back to us. This meant that we have no idea how long the window was stuck open for, and that the window was stuck open all the way home (which at 10pm on the M25 is not pleasant) and all night until we could get it to a garage. It is not the service's fault that the window failed, however it is completely unacceptable that the driver did not alert us to this prior to him leaving. And given how cold it was that night, there is no way he did not notice.

Prompt collection. Quick process before flight. Short wait on return but again reasonable, as expected. Safe return of car. All good. A bit more clarity about exit of car park would have saved me £3.00 (it wasn't made entirely clear that we would be met at the barrier and have the exit fee paid) but nothing major! Will definitely use again!!

Arrived at airport after calling 20mins before and the attendant was not aware of our arrival and we were left waiting 10-15 mins until I rang again and had to look for him. On arrival back I rang after picking up luggage and was told to allow 20mins but after two more calls we finally got our car back after 45 mins. Not impressed. Worst experience using meet and greet at Gatwick and have used many times.

Collected on time and delivered back on time - What more could you ask for?

Very good we where due to land north terminal and was re routed to south not a problem for you well pleased.

Excellent Meet & Greet Company, Great Service, Punctual and Polite Staff - at an affordable price.

Fine, bit of a wait at the car park on return.

Extremely easy and effortless way to park your car. Drop-off and Pick-up were quick and efficient. Would recommend.