Executive Parking - Meet and Greet Reviews

My family and I used the Executive Meet and greet Service at Gatwick airport in mid May. Although the people we spoke with were always very professional we found that on arriving at Gatwick Airport for the vehicle to be dropped off it was very hit and miss as ti where about you should wait and who will be picking up your vehicle as there are no signs. On dropping of the vehicle we had to wait 20 mins before someone arrived despite it being 7am on a Sunday morning. On arriving back to Gatwick and despite following instructions and calling once we had collected our baggage, we had to wait 30mins for the car to be delivered. Everyone time we called we were told that the driver was 5misn away but this was never the case. On questioning the reason for the delay, we were advised that we had arrived earlier than expected. I however found this unacceptable given that we were arriving at 10.30pm on a Sunday night and we could not help that our flight arrived 20mins earlier. The car was in a good condition when returned (although dirty) and it should be noted that the vehicles are usually parked 8 miles away so your vehicle will do about 19 miles. But the service is convenient even if not very prompt.

Being met at the airport at 6.00am rather than going to the car park was great. I do not know where the car was parked for the 7 days we were in Cyprus. The guys who met us were helpful and were there on time, however we were kept waiting for about 15 minutes on our return which I found frustrating.

I had problems contacting the office as there was a problem with the phones. However, they did contact me and give me a mobile no.