LGParking - Meet and Greet Reviews

We have used this service twice this year and both times the service has been very stressful. We tried to call as stated 15 minutes before arrival to Gatwick and the phone kept being put down, the head office wasn't open. Finally got through to someone after being in the car park for 10 minutes and the person was very rude - we had to move the car to a different level. We had two children with us an time was getting on. Very Stressful.

Outward trip was great. Arrived on time and very good service. On our return our flight was delayed by 1 hour and this caused huge issues for the company. When we called they said it would be 20-30 mins which was fairly long when returning to Gatwick at midnight. Our car eventually arrived 50 minutes later. When flights get delayed they didn't cope well as lots of people were waiting. Not a great experience and would consider not use them again.

Excellent service both on the pick up before our flight and the return when we got back to Gatwick. Friendly, professional and timorous attention from both staff members. Will definitely use again in the future.

Would highly recommend. Great service and very well priced. Drop off and pick up of car was made easy and only had to wait a few minutes. Will definitely use again.

Brilliant service! I will definitely use it again next time.

Very good service. Will use again.

waited 40 minutes outside, constantly being told his car was just coming. The driver was on his way. Only another 5 minutes , just a few minutes away. 10 phone calls and 40 minutes later it arrived. No apology. I emailed to complain. They only keep records for 14 days so couldn't help.

Had to wait for an extra 20 minutes after giving 20 minutes notice in the first place. Traffic had held us up already and this was the last thing we needed. On return we then had to wait for 30 minutes and chase them. With waits this long we may as well have saved money and gone with a shuttle service.

It was a convenient and easy way of parking. We were given clear instructions as to where to be met. We gave our car key over to a pleasant guy who wished us a nice holiday. On return we phoned a number and again the same guy came to greet us with our car. Simples!

Thank for an amazing service as always.