LGParking - Meet and Greet Reviews

As always a great service from LG Parking Meet and Greet. I highly recommend this company for booking your Gatwick meet & greet airport parking.

Booking online and dropping the car was very straightforward. We chose this company after reading good reviews online and the fact the cost was the same as the Long Stay parking where we’d have to get on a bus etc. the drop off point and collection point are the same place and r just outside the terminal entrance. Downside? It took 40 minutes for the car to be dropped back despite being told it would take up to 20 and we followed the instructions exactly as printed. The story of what happened, I can accept but the company need to communicate better. Don’t tell your customer, “The car is coming.” And then walk off (twice this happened.) After the third time I asked specifically what was the delay and how long the car would be. I was told the delay was about the Police stopping drivers to check their credentials and make sure the company was operating legally. Whilst this sounds plausible and should be reassuring, I’d rather be told of this and not stand waiting in the cold for 40 minutes not knowing. Top Tip - manage my expectations better.

Quick and easy, both ways. Pleasant and helpful staff . Quick delivery of my on return.

Very disappointed with the level of service provided from Park and Go, given my family have used this service for years. Possible the worst customer service I've ever experienced at the airport + the car took 20 mins longer than told which was tough with two babies and our car was wet through where water had spilled across the dashboard and all over the passenger and drivers seat. When I asked to complain or for a refund I was completely ignored and told to leave a comment.

Once again I received an excellent, professional and friendly on time service at a good price. Highly recommended.

Clear & punctual support.

Excellent service. On time, friendly and courteous staff. Not sure I’ve been in and out of the airport parking faster! Will definitely use again.

Very simple process at a fair price.

Excellent service as usual, drop off smooth and without delay, pick up was supposed to be 15 minutes after our call, but the car was already in the car park when we arrived, despite being 2 hours late at 3:30am! Will definitely be using again and recommending to my clients too.

I read some of the negative reviews after booking the parking so I was worried about how it will be but the whole experience was so smooth and easy from start to finish. You drop your car off in the short stay car park to a representative and pick it in the same way. You don't need to worry about taking a bus or shuttle, or paying for the car park ticket everything is handled. I will definitely be using LG Parking Meet & Greet again for my future trips from Gatwick Airport!