LGParking - Meet and Greet Reviews

Had a lovely experience - easy to find and car was waiting for us once we returned. Staff were very polite. Only downside was the car was covered in mud.

Very good service going out but 30 minutes wait for car on our return in the freezing cold. We phoned again in the car park and the guy said it’s rush hour but we didn’t encounter any traffic, we phoned as requested after we received our case, but I’m sure this isn’t usually the case as service has been better when we’ve used them before and we would recommend them and use again.

Drop off was very efficient Pick up was slightly less so after picking bags up we waited at the pickup point. We were waiting there for 20 minutes and it was 30 minutes from bag pick up other people seem to be before us.

Used LG Parking Meet & Greet for decades now, but only a 4 star this time as we were left far too long, at a non busy time, waiting in the freezing cold. The attitude of the foreign, bad English, man on the phone when, after nearly 20 minutes, I rang to enquire if the car was on its way as we were freezing, left a lot to be desired. I would have given a 3 just for his awful attitude, but the guy who wandered into the waiting area to hand over car was quite nice. So I'm presuming that he was sitting somewhere in the warmth and was contacted to say the car was about to arrive. I see no reason why contacting me, when my car is approaching the car park isn't all part of the service, save any unnecessary waiting in a cold featureless car park, we could have kept warm in a nearby cafe. Just a thought.

Booking online and dropping the car was very straightforward. We chose this company after reading good reviews online and the fact the cost was the same as the Long Stay parking where we’d have to get on a bus etc. the drop off point and collection point are the same place and r just outside the terminal entrance. Downside? It took 40 minutes for the car to be dropped back despite being told it would take up to 20 and we followed the instructions exactly as printed. The story of what happened, I can accept but the company need to communicate better. Don’t tell your customer, “The car is coming.” And then walk off (twice this happened.) After the third time I asked specifically what was the delay and how long the car would be. I was told the delay was about the Police stopping drivers to check their credentials and make sure the company was operating legally. Whilst this sounds plausible and should be reassuring, I’d rather be told of this and not stand waiting in the cold for 40 minutes not knowing. Top Tip - manage my expectations better.

Works well. Had a short wait when dropping the car off (despite calling when 20 minutes away), and another wait of 5 minutes plus when collecting the car, having called when through passport control. Otherwise all fine.

Everything was good well worth the money. We paid the only downside on the return journey. We were told to go to level one where the car was actually at ground level apart from that and it’s short delay everything was fine.

Bad start as NCP car park Gestapo style female foreign speaking attendant would not move the cones, blocking the entrance to car park 5, when asked about 5 times. Finally understood what she was shouting at me about and showed our voucher. A simple sign, IN ENGLISH, would have sufficed. On return the wait was slightly longer than usual. But still a good service from LG Parking Meet & Greet.

Driver waiting for us at airport on arrival after phoning as requested when 20 minutes away. Had to wait half an hour for car to be brought back when returning but no big deal with that. Good service overall.

Good as always, slight delay on the return this time, but I will use again.