The Gatwick Valet Parking Company Reviews
Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
75 reviews with 3 star rating
June King
Reviewed on 14th October 2025Once again had to wait for pick up 🥺
Frank Pardo
Reviewed on 7th October 2025Good experience for the drop off but the pick up was different. We had to wait over 30 minutes for the car to be delivered. The driver was seen in another car about 10 minutes after phoning and then turned up 20 minutes after that. If we had been told that it was going to be that long we would have waited inside the airport rather than in the cold car park.
not saying
Reviewed on 18th August 2025Had to wait ages to be picked up, not happy.
Mrs J C King
Reviewed on 12th July 2025Unfortunately had to wait over twenty minutes on arrival called three times to be told on way but at four in the morning not good and a short wait on return as having used you many times over the years, disappointing and have already booked our October parking with you 🤞
Elisabetta Fabris
Reviewed on 16th April 2025On return, we had to wait more than 40 minutes out in the car park for the driver to arrive at the scheduled location.
A K Mccormack
Reviewed on 4th November 2024Spent to much time standing in a car park to have the car picked up and again to pick the car up. First time of using and it'll be the last, might suit others but I like to just drive in, be it 10 minutes or so early and be met straight away. I'm never in a hurry but certainly can't be doing with unnecessary waiting about, so lesson learnt and back to LG parking for me.
Andy Ranger
Reviewed on 14th October 2024This is forth time I have used the service in the last year. They work on you calling them after picking up your bags which we did at 3:30 in the morning after flying back from Tenerife. Me thinking he wouldn’t be long as was in shorts and t shirt and thinking the car would be warm, he arrived over 30 minutes after my initial call and was frozen, if I was to use them again I think I would call after passport control.
Natale D'antona
Reviewed on 7th October 2024Good service, the only disappointment thing was that on my return I had to wait about 40/45 minutes for my car to show up.
Rachael Allaway
Reviewed on 24th September 2024Had to wait 30 minutes for the car to ‘meet’ us on our return to South Terminal. A bit disappointing.
ST
Reviewed on 3rd July 2024Requested valet service on arriving at Gatwick which attendant said he would arrange but on returning hadn’t been done. Service not as good as north terminal.
