The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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246 reviews with 4 star rating
Customer
Chris
Reviewed on 23rd August 2017
4 out of 5 stars

Very smooth handovers at drop off and pick up. Only need is for hands free when driving to airport as you need to give them a call 15 minutes before arriving. Will use again.

Customer
Zoe
Reviewed on 22nd August 2017
4 out of 5 stars

Great service. Had major concerns after stories in news about companies dumping cars anywhere and then one company went bust. But drivers on both journeys arrived within 10 minutes and everything went seamlessly.

Customer
Robert
Reviewed on 22nd August 2017
4 out of 5 stars

Good communication with friendly staff. Car was picked up and dropped off on time. The only thing I would like to have seen is some id and official paper work from the pick up driver and receipt for condition of the vehicle.

Customer
Andrew Dodds
Reviewed on 20th August 2017
4 out of 5 stars

Very good service as usual - we were met on time for dropping the car off, one slight negative was whilst the car was ready to meet us on arrival coming back - we did have to wait between 5 and 10 minutes for the driver to re-appear.

Customer
Stuart
Reviewed on 14th August 2017
4 out of 5 stars

Very efficient and friendly service, will use them again.

Customer
Marc Greenhill-Jeffery
Reviewed on 13th August 2017
4 out of 5 stars

Very quick collection and drop-off. Will definitely use again.

Customer
Jeff Mercuri
Reviewed on 8th August 2017
4 out of 5 stars

It was a very last minute booking and they helped me out. They forgot to wash the car but that was partly due to the late booking. They were very apologetic and refunded me immediately. Will definitely use again!

Customer
Evelyn Evans
Reviewed on 8th August 2017
4 out of 5 stars

Great service as usual, but just one point; I would suggest the messages left are picked up to avoid delay in returning cars. I left a message when I retrieved my luggage but had to ring again after arriving in the car park, which obviously resulted in a longer waiting time in the early hours.Other than that carry on the good work.

Customer
Susan Sutton
Reviewed on 7th August 2017
4 out of 5 stars

The car was collected and returned very promptly. However, the car was returned in an extremely dirty condition (much worse than when we left it) and there was a new small scratch on the rear panel above the bumper.

Customer
Suzanna
Reviewed on 4th August 2017
4 out of 5 stars

We got a very good price for meet an greet by booking early and were therefore pleased overall and staff were pleasant. However, we had a 30 minute wait for them in both directions, which was disappointing when the point of that service is to be on your way quicker.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2403 reviews.