5 Star Meet and Greet Reviews

Perfect start and end to holiday- great timing and hassle free.

Great service - efficient and timely. Thank you.

Absolutely great service. It was our first meet and greet experience and we certainly will use this good value service again. Many thanks!

Hassle-free, efficient, easy booking.

It was really easy to leave / pick up the car at the airport. I heard some other parking services of different company includes cleaning the car. If you have the cleaning service, I definitely use this service every time.

Delighted with the service on both recent use of the service. Even when my plane landed 45 minutes early the car was still brought to me in very reasonable time. The service was exactly what it says "meet and greet" and I would add at a reasonable price. Thanks.

I have used 5 Star Meet and Greet on two previous occasions from T1. I used them again when I flew out of T5. I didn't mind paying a bit extra as I thought I was going to get a good services. This was not to be, however, as when I arrived at the drop off zone I had to wait an extra 20min for the car to be collected which was on top of the 20min from my first phone call. I know things happen, but I had to do the chasing to find out why no one was coming to pick the car up. When the driver arrived he was not apologetic at all, just a matter of fact that he got delayed. On our return it took a long while to get the luggage. We rang the company to tell them we had the bags and were told it would be a 15-20min wait for the car. But it was 35 or 40min before the driver turned up, although he was friendly and explained the reasons for the delay. While these delays can happen, it is lack of customer service which is not acceptable, it only takes a phone call to warn a customer that his/her car is going to be picked up or dropped off late. I will not use this company again! On this occasion I would have been better off using a normal airport car park.

Reception and price great. Inbound flip was early and I phoned to advise this as we were approach in luggage collection. On arrival at the collection point nobody was there and I had to phone again. Attendant arrived with car about 5 minutes later. Would have been better if the car was waiting for is when we arrived.

Very poor service, waited forty minutes for the car to be picked up, had to ring twice to collect the car on our arrival back in the UK, will never use this company again.

Probably the best meet & Greet services I have ever used, on time at collection and they phoned me! well done and I will be using again.