LHR Meet and Greet - Wash and Vac Reviews

By far the best parking experience I've had at Heathrow! I previously used the in-house 'meet & greet' service at Terminal 3 and was sorely disappointed by the queues and poor communication. But the Wash & Vac off-airport service was so much more convenient - I literally dropped it off in the short-stay carpark, handed over the keys to a man who was there waiting, and had it brought back to the same spot in time for loading up the family when we got back. I cannot fault the cleaning service - the car had been used to transport all kinds of building material so it was not in good shape when I dropped it off. But the team did a fantastic job - bodywork and wheels were gleaming on the outside; dashboard, floors, boot and upholstery were all wiped and vacuumed, just lovely to come back to. The only slightly niggly thing was having to call up whilst driving to the airport - it wasn't so bad when I could pick a moment to make a call, but I hated feeling for ed to answer the phone whilst driving when I hit a delay, just because I was alone and don't feel safe using a phone at the wheel. But I do understand the need for communication to get the timing right and would still choose this service again every time.

They were available to collect my car at the passenger drop just outside the terminal, took my car and stored it safely and upon my return had my car ready at the drop off area. The car was cleaned inside and outside and most importantly, it was there waiting for me when I arrived. I’d like to add that I changed my arrival date and that they too accommodated that. They took extensive photography around the car upon collection and upon return. Very professional and I’m likely to use again.

Easy to drop the car off once level 4 row S was located (it says row L on the documentation). Picked up the car very quickly and the valet clean was fantastic. Looked like a new car. Wouldn’t hesitate to use them again especially as they are very generous with the flying club miles.

Courteous and efficient. Good communication, car delivered on time. I recommend this firm.

Very satisfied, great to come back to a clean car.

Much better than previous experience. Punctuality has improved since the last experience with Lloyd at LHR

Fantastic service and a super clean car. Will be definitely using this company in the future.

This company is really on the ball. Great service, great price. On time. Good communication with us. Just what you need after a long flight. The car was valeted very well and looked great. Thanks.

Great service, prompt collection and drop off. Car was spotless, definitely would use again.

Drop off worked fine. Car was ready to pick up despite being hand luggage only and was all shiny and clean. Would definitely use again.