Purple Parking Reviews

Here's what our valued customers have to say about their experience with Purple Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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181 reviews with 0 star rating
Customer
David Clark
Reviewed on 31st May 2012
4 out of 5 stars

Good secure parking, not keen on leaving keys and a long way from the airport.

Customer
malcolm cooper
Reviewed on 27th April 2012
4 out of 5 stars

Very good experience overall. The park is someway from the airport, but service was very efficient and quick. The saving was significant enough to justify the extra inconvenience and Purple did all they could to lessen that. The only reason I didn't give the top score is because of the distance from the airport.

Customer
Angela Whitney
Reviewed on 29th March 2012
4 out of 5 stars

Great location, really easy to use, and there was a bus waiting for us when we came out of the airport!

Customer
Maggie Tolliday
Reviewed on 8th March 2012
0 out of 5 stars

The car park was further from T5 than I had anticipated, I was running late for my flight, but the staff did not care. I had to wait 15 mins for my shuttle and just scraped through check in/security with seconds to spare. The driver was not bothered when I told him I only had a few minuted left to check in - all he could say was not to worry - perhaps someone should tell them how long it takes to run the length of T5!

Customer
kim chapman
Reviewed on 28th February 2012
5 out of 5 stars

Great service, took the stress out of the start of the holiday. Will use again.

Customer
Monika
Reviewed on 21st February 2012
5 out of 5 stars

Excellent service, no problems at all.

Customer
J A Boyce
Reviewed on 29th December 2011
5 out of 5 stars

Great efficient service, traffic gridlock neatly sidestepped by local knowledge of minibus driver meant we caught the plane! On return took about 20mins from Pick up to driving off, would def use again.

Customer
Debbie croft
Reviewed on 30th November 2011
5 out of 5 stars

Very good, will use again.

Customer
Ron Selby
Reviewed on 22nd November 2011
5 out of 5 stars

Left our car with Purple Parking for 12 nights, the service was excellent, quick, easy and efficent, highly recommended.

Customer
Cheryl Townend
Reviewed on 11th November 2011
4 out of 5 stars

I tried this again after a bad experience 5 years ago, which involved them damaging my car and settling out of court. This time, my experience was very good - near perfect. Access to the car park is clearly marked, even though there are lots of twists and turns to get there. There were two shuttle buses waiting to go and plenty of spaces within a 1 minute walk of the buses. Do be aware that you MUST surrender your keys and that they will drive your car offsite to secure parking. This is not clearly shown on the website. As a precaution, I took photos of my mileage with their contract date and time in the photo, plus exterior photos. This was paranoia on my part after my experience 5 years ago where the car was driven about 10 miles and severely damaged. This time, I returned to a clean and undamaged car which had been driven only 4 tenths of a mile. Upon arrival, there was a shuttle bus waiting for me at Bus Stop 17 in Terminal 5. Again, excellent service. The price is very competitive and as long as you're willing to let someone else drive your car, it is a great service. There were many BMWs and Mercedes in the parking lot, so it seems that even high-value car owners trust this service now. Only complaint this time - one driver had the radio on a foreign language channel at VERY LOUD pitch, even when the bus was turned off and he was standing outside. It was a bit hard to take so early in the morning. Fortunately, I had earplugs, but other passengers were clearly squirming.

Our customers gave Purple Parking an average star rating of 4.2, based on 181 reviews.