Purple Parking Reviews

Here's what our valued customers have to say about their experience with Purple Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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12 reviews with 2 star rating
Customer
Mr L J H Dann
Reviewed on 28th October 2015
2 out of 5 stars

Although I had booked online many weeks before departure, and had printed out and was carrying with me the booking confirmation, they were unable to trace my booking at the gate and I had to pull in and wait another stressful 10 minutes while the booking was traced and remade. Not what you want when you are anxious to catch your plane. However, they got me there in time.

Customer
ED MIAS
Reviewed on 6th September 2015
2 out of 5 stars

You have to add an extra 40min each way because the whole process is quite slow really. Car park was a good 20min drive from T5. Bus and cars that are checking in share the same lane, which I thought was poorly managed because we had 4 cars in front of us on the way back adding an extra 10min waiting to get to the car park. I personally don't think I'll use them again. I will pay the extra £20 and park closer to the airport. However, some people with more time may find it very good value for money.

Customer
Fiona
Reviewed on 4th March 2015
2 out of 5 stars

Easy to find and park up. No probs. However, on returning to my car, I found it in left in 1st gear and handbrake completely off. This is NOT the way a car should ever be parked, let alone for 6 days. Will probably not use again due to this. If this had not happened, it would have got 4.

Customer
carol
Reviewed on 3rd February 2015
2 out of 5 stars

Getting there was ok and you parked the car right next to the bus. Coming back was a different story. I tried for over 30 minutes to get through and it was constantly engaged. I walked to the bus stop and luckily there was a couple already waiting. They had already been there over 10mins and was told the bus was on the way. I wouldn't use them again.

Customer
Phil Davies
Reviewed on 9th October 2013
2 out of 5 stars

I have used Purple parking previously and found them to be good, but this last experience has changed my opinion. The journey to the airport was smooth and the driver very helpful the return journey was little different , a day at a theme park ride comes to mind the speed of the journey was very uncomfortable. The driver was flashed by another driver as the doors on the trailer were open.

Customer
unhappy driver
Reviewed on 4th September 2013
2 out of 5 stars

We booked the car park the day before we travelled-on arrival at the car park-our booking had not gone through the system-we were asked to leave our Park and Go invoice-on return we had to wait half an hour as they could not find the invoice..whose fault I don't know but I would be wary of booking again

Customer
k ball
Reviewed on 29th June 2013
2 out of 5 stars

We arrived at the car park early hours of the morning so this encountered no problems at all with getting to the airport, however on arrival at 4.30pm and phoning as requested the return bus took 40 minutes to arrive and then a further 40 mins to get us back to the carpark (due to traffic)after a 12 hour flight and then a 3 hour drive this was certainly not an ideal way to finish the holiday, if you are requiring to set set off as quick as possible better to pay more to park right at the airport(HEATHROW TERMINAL 5)

Customer
Ivan Tarnavsky
Reviewed on 12th November 2012
2 out of 5 stars

Difficult to get to, very prone to traffic congestions and thus, inconvenient. Better value for money is to use a taxi, at least in my case.

Customer
MSC
Reviewed on 8th November 2012
2 out of 5 stars

Individual drivers were personable. Vehicle quality & tidiness poor. Welcome to the Caremark average to impersonal. Distance from carpark to heathrow T5 was about 25 minutes without traffic. This longer than Purple parking advertised.

Customer
adam
Reviewed on 16th March 2009
2 out of 5 stars

I did not like having to leave my keys in the car when i first got there. Also i did not like it that when i picked my car who ever had been driving it had changed the radio station and left it on full volume. I also didnt like it how there was a tapping noise coming from the engine like it had been driven hard!! Sorry but i will never park here again.

Our customers gave Purple Parking an average star rating of 4.2, based on 181 reviews.